Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Regarding upcoming changes to Answerbot and Flow Builder Pinned6 votes 14 comments
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Product Feedback Post Template Pinned0 votes 1 comment
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Ability to merge branches of an answer1 vote 0 comments
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Feature request: Branch by condition0 votes 0 comments
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Posicionamiento de las burbujas en instagram0 votes 0 comments
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No sound notification when contacting Zendesk Support via messaging0 votes 4 comments
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Flow Builder UI improvements0 votes 0 comments
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How to track and reopen unanswered conversations0 votes 0 comments
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pesquisa de satisfação0 votes 0 comments
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Custom fields - Public reply - Jira0 votes 0 comments
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Blacklisting of problem customers0 votes 1 comment
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Support for the Ukrainian language in Flow builder3 votes 3 comments
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Add the ability to use stickers (preset for agents)2 votes 0 comments
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Ability to put an emoji on a client or agent message3 votes 0 comments
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Ability to ink a separate answer flow in a tree0 votes 0 comments
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Opción de Reiniciar en el bot0 votes 0 comments
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Away status - Notifications1 vote 0 comments
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Chat tabs switch their positions1 vote 0 comments
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Changing the answerbot avatar2 votes 0 comments
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Agent chat roles0 votes 0 comments
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App para gravar áudio via WhatsApp0 votes 0 comments
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HISTÓRICO DE NAVEGAÇÃO DO CHAT0 votes 0 comments
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Select specific user organization via the Chat API0 votes 0 comments
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Keep agent status as it is even though network changes or the PC locks0 votes 0 comments
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Lack of API features in Messaging vs Classic7 votes 1 comment
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Changing Visitor messaging color for agents chatting in Agent Workspace1 vote 0 comments
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Route Widget Users to Zendesk Sell Form0 votes 0 comments