Feedback - Chat and Messaging (Chat)

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

Flowbuilder: How do I transfer customer to a human in an easy way?
- Dominic cx
- January 19, 2022 12:20
0 votes 4 comments
New chat created every time the business is tagged in an Instagram post Answered
- Stephanie Langlois
- Zendesk Product Manager
- January 18, 2022 22:07
0 votes 1 comment
Internal Chat between Team Members on Chat Dashboard Answered
- Jess Hargett
- January 18, 2022 16:02
1 vote 2 comments
Getting ticket ID from conversations API for ongoing chat Answered
- Søren Dahlgaard
- January 17, 2022 16:26
1 vote 3 comments
CSAT prompt Images and text in Messaging/Chat should be editable
- Paul Kiersey
- January 13, 2022 11:54
0 votes 1 comment
Steps cannot be copied and pasted when the instance changes.
- Masako K
- January 13, 2022 09:58
0 votes 5 comments
Chat tickets do not display time stamps while active, instead show "1 min ago" etc Answered
- Lorea Gandiaga
- January 12, 2022 19:47
- Edited
0 votes 2 comments
Timers for Chat SLA
- Jamie Davis
- January 10, 2022 22:10
1 vote 2 comments
Restrict access for chat agents Answered
- Zora
- January 05, 2022 15:24
0 votes 3 comments
'Unsupported Message Type' Showing For Chatbot Responses
- Ria Harris
- January 05, 2022 08:44
2 votes 0 comments
Emoji for customers Answered
- manish tiwari
- January 04, 2022 17:07
0 votes 1 comment
Chat widget integrated with bot should send all the transcript and files uploaded by user to specific Department or contact center
- Bradraj Kumar
- January 03, 2022 05:39
- Edited
0 votes 0 comments
Obtener reportes masivos de comentarios de satisfaccion de los chats Answered
- Sebastian Gonzalez Franco
- December 27, 2021 18:59
0 votes 1 comment
Zendesk Explore: Chat comments Answered
- Rockford Hipp
- December 23, 2021 17:10
2 votes 3 comments
Agent/Visitor Chat message colours in Agent Interface
- Kel S.
- December 20, 2021 05:44
- Edited
3 votes 4 comments
unable to see incoming link on chat
- Lars Bradley
- December 15, 2021 00:03
0 votes 1 comment
Zendesk Chat queue limit. Answered
- Jack
- December 13, 2021 13:27
0 votes 1 comment
Chat(classic) widget button Design.
- JV Woo
- December 13, 2021 07:23
1 vote 1 comment
Slack Integration for Zendesk Chat
- Evan Kesten
- December 12, 2021 07:31
3 votes 3 comments
Individual Leaving Chat Session Clears Your Text Box
- Matt M.
- December 11, 2021 03:11
6 votes 2 comments
Sending video files via chat Answered
- Oksana
- December 10, 2021 15:47
0 votes 4 comments
Significant decrease on active visitors Answered
- Felix
- December 09, 2021 03:26
0 votes 1 comment
Web Widget Code Error 'Zendesk Web SDK: Error: Init: Visitor has been banned' Answered
- Joanna Kime
- December 07, 2021 17:28
1 vote 1 comment
Hide or drag chat bubble to show behind it Answered
- Exposure Events
- November 29, 2021 16:35
1 vote 3 comments
Focus mode for active Messaging and Talk users Planned
- Rina
- November 29, 2021 12:24
2 votes 4 comments
Add "Back" step in "Flow Builder"
- Masako K
- November 26, 2021 08:07
- Edited
10 votes 10 comments
Call back feature in live chat Answered
- Laura Porter
- November 25, 2021 15:58
2 votes 5 comments
Chat en cours avec un agent qui ne répond plus Answered
- Valérie
- November 25, 2021 13:55
0 votes 1 comment
Assignee automatically switches occasionally. (Bug) Answered
- Daniel Sitze
- November 24, 2021 17:23
0 votes 4 comments
Başka bir web sayfasına geçince bağlanan müşteriyi göremiyorum
- Aysegul Nuhoglu
- November 23, 2021 09:57
0 votes 0 comments

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