Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Czech language support for Messaging bots1 vote 3 comments
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Custom chat launcher1 vote 1 comment
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User metadata in messaging3 votes 0 comments
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4 chats and that's it? Not enough space for chats in agent workspace4 votes 2 comments
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ban visitors in agent workspace15 votes 10 comments
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Creating follow up automatically after solving ticket in agent workspace4 votes 1 comment
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Dispute0 votes 1 comment
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Image copy to Zendesk chat widget from shortcut key enable required1 vote 7 comments
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Google Analytics Tracking on Web Widget Answered0 votes 3 comments
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Use 'present options' feature to tailor articles shown in Bot flow1 vote 2 comments
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Zendesk chat widget subject field to be separated from system generated field Answered1 vote 8 comments
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Video/audio player in agent workspace7 votes 4 comments
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Agent Workspace - Location Details4 votes 3 comments
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Chat Triggers with Visitor Locale Answered0 votes 1 comment
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Support zip and tar file types for attachments in chat / messaging Answered3 votes 2 comments
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Auto caching in Chat - Offline forms to display in currently open chat windows if no agents available Answered2 votes 1 comment
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current chat window0 votes 2 comments
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Chat : Web widget custom events tracking0 votes 1 comment
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Option Feature in Chat Shortcut2 votes 1 comment
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Use chat completion and engagement assignment to filter chats Answered0 votes 2 comments
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メッセージングの「履歴表示」機能をさらに活用する Answered0 votes 3 comments
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Trigger for message sent - Feature Request2 votes 5 comments
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author_id equals -1 for messages sent on the New Zendesk Web Widget2 votes 0 comments
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Maintain translated chat transcripts in ticket from Google Translate Answered2 votes 2 comments
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Avoid answer bot messages being sent to customers in Flowbuilder1 vote 5 comments
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Setting Agents Status in Chat Answered5 votes 1 comment
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Web Widget And Vimeo Domain Policy0 votes 2 comments