Feedback - Chat and Messaging (Chat)
New postShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Getting Issue with Android 11 Messaging0 votes 2 comments
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Reassign a chat without ending a chat1 vote 6 comments
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Zendesk Messaging - continuous conversations - Customization of Message and Email needed Answered4 votes 2 comments
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Ability to copy and backup bot flows and steps.3 votes 2 comments
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Please move the macro box back to where it was!5 votes 0 comments
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Zendesk Support Messaging instead of Mail - Drawbacks1 vote 1 comment
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Czech language support for Messaging bots0 votes 3 comments
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Custom chat launcher1 vote 1 comment
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4 chats and that's it? Not enough space for chats in agent workspace4 votes 2 comments
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ban visitors in agent workspace11 votes 3 comments
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Creating follow up automatically after solving ticket in agent workspace4 votes 1 comment
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Dispute0 votes 1 comment
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Image copy to Zendesk chat widget from shortcut key enable required0 votes 5 comments
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Google Analytics Tracking on Web Widget Answered0 votes 3 comments
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Use 'present options' feature to tailor articles shown in Bot flow1 vote 2 comments
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Zendesk chat widget subject field to be separated from system generated field Answered1 vote 8 comments
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Video/audio player in agent workspace2 votes 0 comments
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Agent Workspace - Location Details3 votes 1 comment
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Chat Triggers with Visitor Locale Answered0 votes 1 comment
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Support zip and tar file types for attachments in chat / messaging Answered0 votes 1 comment
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Auto caching in Chat - Offline forms to display in currently open chat windows if no agents available Answered2 votes 1 comment
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current chat window0 votes 2 comments
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Chat : Web widget custom events tracking0 votes 1 comment
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Option Feature in Chat Shortcut1 vote 1 comment
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Use chat completion and engagement assignment to filter chats Answered0 votes 2 comments