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Discussion - Zendesk on Suite best practices

Full Circle, Fine Tuning, and Zendesk on Zendesk Suite discussions.

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This interactive "Full circle" session will provide best practices on how to optimize views in your Zendesk account. W...

Posted Aug 13, 2018 · Rani Sivesind

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This Fine Tuning session is about self-service, including: What is self-service and why should you love it? How to p...

Posted Mar 07, 2017 · Eric Nelson

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IssuePremium Sandbox (Partial & Production) users. When creating a new Sandbox, some may find that their ticket data are...

Posted Jul 25, 2022 · Terence Tam

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This Fine Tuning session is about effective team communication in your support organization, including: Effective us...

Posted Apr 08, 2016 · Yaaz Dabiri

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This Fine Tuning session is about Embeddables, including: Why Contextual Support Matters Implementing the Web Widget...

Posted Sep 14, 2015 · Jillana Kelly

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Zendesk on Zendesk is a day-long discussion about a specific topic and how Zendesk Support uses Zendesk. Each ses...

Posted Feb 17, 2016 · Jim Nestell

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Zendesk on Zendesk is a day-long discussion about a specific topic and how Zendesk Support uses Zendesk. Each session...

Posted Nov 24, 2015 · Joseph

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This Fine Tuning session is about the web widget, including: Driving engagement with self-service Personalizing the ...

Posted Jul 13, 2017 · Yasmeen Hyder

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This Fine Tuning session is about maintaining the beautiful simplicity of your Zendesk instance with users, groups a...

Posted Mar 10, 2016 · Irene Poltronieri

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This interactive “Full circle” session is about ways that you can create a great agent experience in your Zendesk Supp...

Posted Jan 12, 2022 · Jennifer Rowe

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