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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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Thank you for your continued engagement and feedback on our Dashboard Builder. As we work to enhance your experience, we...
Posted Mar 13, 2025 · Walter Bellante
19
Followers
-1
Votes
12
Comments
We would love to understand how important it is for you and your company to be able to limit the ability to dele...
Posted Aug 05, 2024 · Patrycja Picha
2
Followers
0
Votes
2
Comments
Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows o...
Posted Sep 29, 2023 · Shawna James
2
Followers
0
Votes
0
Comments
We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
Posted Sep 29, 2023 · Shawna James
2
Followers
1
Vote
0
Comments
We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...
Posted Feb 27, 2025 · D.Fitz
2
Followers
2
Votes
3
Comments
We noticed that there is not option to add add brand logos to the new dashboard builder. This limitation is a significan...
Posted Apr 03, 2025 · Georgi Tanchev
1
Follower
1
Vote
1
Comment
We would like to request an enhancement to Zendesk Explore’s filtering capabilities to allow for more refined filtering ...
Posted Apr 03, 2025 · sanoAdmin
2
Followers
2
Votes
1
Comment
Explore has chat concurrency reporting which shows historical min, max and average agent concurrency for chat conversati...
Posted Apr 04, 2025 · Stephen McGirr
1
Follower
0
Votes
1
Comment
Within the new version of the dashboards, we can't download individual reports. This impacts us heavily since we often n...
Posted Nov 28, 2024 · Mayra
6
Followers
1
Vote
6
Comments
Please give a quick overview of your product feature request or feedback and note who in your org is affected by...
Posted Dec 04, 2024 · Jon Durlauf
7
Followers
6
Votes
6
Comments