Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Explore color conditional formatting is only in Table format :(14 votes 9 comments
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Zendesk Chat Status Not in Explore Planned5 votes 3 comments
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Custom palettes for Queries/Dashboards20 votes 9 comments
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Build a report around the amount of chat rating requests sent.2 votes 4 comments
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Reporting on Follow-up tickets12 votes 5 comments
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Add ability to track KB article edits in Explore6 votes 5 comments
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NULL Values in Metrics0 votes 2 comments
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Query name is not updating on Explore custom dashboard3 votes 15 comments
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Remove "NULL" values from Dashboard Filter10 votes 8 comments
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Track Agent/Assignee updates0 votes 3 comments
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Explore API Answered51 votes 28 comments
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Sending a Scheduled Query in Explore Planned57 votes 38 comments
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Get keyword data that user search in Help Center or Answerbot on Explore8 votes 5 comments
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Revert to last published state - "unpublished changes in editor"72 votes 74 comments
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Chat Concurrency : Explore reporting is an incomplete replacement for Insights Planned8 votes 59 comments
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Add CC Attribute to Reporting17 votes 19 comments
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Set filters on Scheduled Dashboards27 votes 17 comments
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Explore- Totals for Away, Available and Online data Answered7 votes 3 comments
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Clickable ticket links as default behaviour Completed24 votes 8 comments
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Allow day customization for Week attributes Completed11 votes 11 comments
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Show article category in reporting Completed16 votes 21 comments
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SLA Reporting at Agent level27 votes 18 comments
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Google Data Studio Integration31 votes 18 comments
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Export Queries as a Table Completed20 votes 3 comments
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Away status and reporting Planned10 votes 17 comments
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Sorting results by metrics in a table chart format42 votes 12 comments
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Reporting on Customer location. Answered7 votes 14 comments
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Option for percentile as aggregator Planned38 votes 19 comments
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Explore User Group Filtering15 votes 5 comments
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Would like to have Page Visits/Views included in Explore14 votes 3 comments