Feedback - Reporting and analytics (Explore)

Share feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.

Product Feedback Post Template Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:29
0 votes 0 comments
Product feedback guidelines & how to write a good feedback post Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:42
-1 votes 0 comments
Guide Dashboard - who has viewed my articles
- David Brown
- May 09, 2022 19:37
19 votes 8 comments
Reflecting the "Click" and "Resolved" Metrics in the Messaging Channel of the Suggested Articles Dashboard
- Masako K
- February 07, 2022 06:55
1 vote 6 comments
Dashboards personalized by agent Completed
- daniel.savage
- June 20, 2019 03:49
10 votes 14 comments
Vote counts by date in Zendesk Explore
- Jay Godek
- February 08, 2023 16:21
0 votes 0 comments
Dummy Data - for Free trial
- Michelle Pace
- February 08, 2023 03:46
- Edited
0 votes 0 comments
Guide dataset:Top upvoted and top downvoted article Planned
- sushmitha.satish
- September 20, 2021 08:40
4 votes 9 comments
Excel file is corrupted when there is no data in the report
- WRO Jacuk-Zurak, Marta
- April 19, 2022 11:49
5 votes 4 comments
Average Chat Concurrency - How is this Calculating?
- Zach Burns
- March 14, 2022 23:56
5 votes 10 comments
Feature Request: Explore Trend Line Customization
- Stephen McGirr
- February 03, 2023 21:30
1 vote 0 comments
Let me re-assign dashboard ownership
- CJ Johnson
- February 11, 2021 21:07
16 votes 8 comments
Ability for more than one person to view a report in Explore
- yanko.chakarov
- February 02, 2023 15:06
3 votes 1 comment
How can I get this formula to only calculate on the last custom field update timestamp?
- Jack Gordon
- February 02, 2023 17:37
- Edited
1 vote 0 comments
Explore to report time in minutes and seconds
- Richard
- January 30, 2023 15:41
1 vote 1 comment
Agent "Total Online Time" reporting. Planned
- David Garceau
- January 23, 2019 22:54
64 votes 114 comments
Allow custom fields in Backlog Dataset
- Barry McBride
- February 16, 2019 16:37
47 votes 34 comments
Add CC Attribute to Reporting
- Michael Ferri
- November 26, 2019 19:34
17 votes 14 comments
Explore Metric Addition - Down Vote, Up Vote, Total Votes Planned
- Gary Mariscal
- May 13, 2021 18:15
29 votes 30 comments
Report on When Tag Was Added to Ticket
- Sara Ledger
- March 19, 2021 14:06
17 votes 5 comments
Request to get 'Variable filters' working in Explore Completed
- Tim G
- June 13, 2019 00:25
59 votes 44 comments
How can I create a Dynamic Dashboard by Pre-setting Data Filters in Live Dashboard? Completed
- André
- October 25, 2022 16:10
0 votes 3 comments
Creating dashboards with current user variable - URGENT REQUEST Completed
- Abhishek Chandranaik
- October 19, 2020 13:58
11 votes 12 comments
Proposal on "Total hours Chat account opening" Metric
- Fabiana
- January 31, 2023 10:56
1 vote 0 comments
Report on Received At Email Address
- Zac Garcia
- July 11, 2017 22:48
101 votes 61 comments
Reporting on conditional fields
- Jay Krishnan
- January 30, 2023 17:06
3 votes 0 comments
"Good initial satisfaction rating" and "Bad initial satisfaction rating" Metrics - Inconsistent Formulas
- yanko.chakarov
- January 30, 2023 16:12
1 vote 1 comment
"Average Leg Answer Time" Metric Creation
- yanko.chakarov
- January 26, 2023 14:03
2 votes 1 comment
Show article category in reporting Planned
- Vitaliy Zhidkov
- September 06, 2019 02:34
16 votes 20 comments
Reporting on 'Total online time' and 'Time available' metrics Planned
- Christine DeVille
- February 15, 2019 17:39
16 votes 21 comments

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