Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned-1 votes 0 comments
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Average Chat Concurrency - How is this Calculating?5 votes 10 comments
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Measure the number of tickets requiring agents attention0 votes 0 comments
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Excel file is corrupted when there is no data in the report4 votes 3 comments
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Agent Staffing Model for Email Tickets0 votes 0 comments
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Free trial suggestion: option to prepopulate with fictitious data0 votes 0 comments
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Feature Request: Explore Trend Line Customization1 vote 0 comments
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Let me re-assign dashboard ownership16 votes 8 comments
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Ability for more than one person to view a report in Explore3 votes 1 comment
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Explore to report time in minutes and seconds1 vote 1 comment
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Allow custom fields in Backlog Dataset47 votes 34 comments
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Add CC Attribute to Reporting17 votes 14 comments
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Report on When Tag Was Added to Ticket17 votes 5 comments
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Proposal on "Total hours Chat account opening" Metric1 vote 0 comments
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Report on Received At Email Address101 votes 61 comments
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Reporting on conditional fields2 votes 0 comments
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"Average Leg Answer Time" Metric Creation2 votes 1 comment
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Explore Needs to Honor Access Settings0 votes 0 comments
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Product Feedback - Explore - Zendesk Guide - Search tab0 votes 0 comments
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Having a single Timezone across account for reports & dashboards2 votes 0 comments
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The reliability of the Explore reports on various plans0 votes 0 comments
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Please add Ticket ID to the Search dataset2 votes 2 comments
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Feature request - Compute the first reply date before a defined date.0 votes 0 comments
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Admins should see ALL Dashboards - even if not shared to them23 votes 17 comments