Feedback - Reporting and analytics (Explore)

Share feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.

Agent "Total Online Time" reporting. Planned
- David Garceau
- January 23, 2019 22:54
64 votes 114 comments
Sending a Scheduled Query in Explore Planned
- Ruth Nogueron
- December 19, 2019 22:00
55 votes 35 comments
Option for percentile as aggregator Planned
- Micah Rainey
- July 16, 2019 20:42
38 votes 18 comments
Query Permissions Planned
- Justin Federico
- April 10, 2019 17:54
33 votes 26 comments
Explore Metric Addition - Down Vote, Up Vote, Total Votes Planned
- Gary Mariscal
- May 13, 2021 18:15
28 votes 30 comments
Explore - Dashboard Email Delivery options Planned
- Tim G
- June 13, 2019 00:29
26 votes 28 comments
Assignee choicelist includes all users Planned
- bill cicchetti
- December 05, 2018 14:44
26 votes 31 comments
Improve PDFs Generated From Reports Planned
- Celia Johnson
- January 23, 2019 19:06
25 votes 14 comments
Show article category in reporting Planned
- Vitaliy Zhidkov
- September 06, 2019 02:34
16 votes 20 comments
Limitations for Messaging reporting in Agent workspace Planned
- Lolu
- November 10, 2021 15:34
15 votes 21 comments
Feature request: Ability to schedule a single report from a dashboard which contains reports across multiple tabs. Planned
- Amie Brennan
- April 22, 2020 10:33
15 votes 9 comments
Reporting on 'Total online time' and 'Time available' metrics Planned
- Christine DeVille
- February 15, 2019 17:39
15 votes 21 comments
New Metric - Agent's Status Activity Planned
- Khajik Khajadourian
- March 21, 2019 19:42
12 votes 8 comments
Away status and reporting Planned
- James Crawford
- July 31, 2019 19:18
10 votes 17 comments
Knowledge Base Dataset: Feedback on Metrics & Attributes Planned
- Ryan Boyer
- March 01, 2021 18:50
8 votes 17 comments
Chat Concurrency : Explore reporting is an incomplete replacement for Insights Planned
- Robert Brindley
- November 28, 2019 09:07
8 votes 59 comments
A way to measure % of customers deflection for Guide Planned
- Eric Norris
- November 29, 2021 21:15
6 votes 8 comments
General Explore frustrations... Planned
- Ed Ball
- June 07, 2021 16:17
5 votes 10 comments
Send query to the bottom of dashboard Planned
- Vladimir Petrushenko
- November 11, 2020 09:41
5 votes 1 comment
Missing Historic Attributes in Explore Planned
- Luise Kroll
- April 14, 2020 11:31
5 votes 5 comments
Guide dataset:Top upvoted and top downvoted article Planned
- sushmitha.satish
- September 20, 2021 08:40
4 votes 8 comments
Zendesk Chat Status Not in Explore Planned
- John Lander
- March 23, 2020 17:28
4 votes 3 comments
Prompt for title or add (copy) when "Save as new" is selected on a query. Planned
- CJ Johnson
- February 11, 2021 20:58
3 votes 4 comments
Downloading queries give only raw data Planned
- Kirsten
- April 07, 2020 03:32
3 votes 7 comments
Dashboards should not always be in edit mode Planned
- Magnus Palm
- December 18, 2018 15:09
3 votes 8 comments
New Zendesk Explore metric showing active Talk agents in the hotline Planned
- Cedric Easton
- October 05, 2021 14:21
2 votes 2 comments

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