Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned-1 votes 0 comments
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Agent "Total Online Time" reporting. Planned60 votes 94 comments
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Revert to last published state - "unpublished changes in editor"60 votes 64 comments
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Chat Concurrency : Explore reporting is an incomplete replacement for Insights Planned8 votes 57 comments
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Report on Received At Email Address72 votes 53 comments
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Will Explore include actual ticket comments? Not planned57 votes 43 comments
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Excel exported is not in the same format in Explore Completed21 votes 41 comments
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Explore report on macro usage66 votes 33 comments
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Sending a Scheduled Query in Explore53 votes 32 comments
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Request to get 'Variable filters' working in Explore57 votes 32 comments
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Exclude ticket tags Completed34 votes 31 comments
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Guide Data Analytics in Explore Completed44 votes 29 comments
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Allow custom fields in Backlog Dataset43 votes 29 comments
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Explore API Answered42 votes 28 comments
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Assignee choicelist includes all users Planned18 votes 28 comments
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Explore - Dashboard Email Delivery options Planned26 votes 27 comments
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Query Permissions Planned31 votes 24 comments
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Explore dashboard export30 votes 23 comments
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Help Center Reporting in Explore Completed34 votes 22 comments
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Reporting on 'Total online time' and 'Time available' metrics Planned12 votes 20 comments
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Limitations for Messaging reporting in Agent workspace Planned13 votes 19 comments
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Create Query from two different datasets Answered45 votes 19 comments
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Integration with Tableau17 votes 19 comments
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Setting a filter default state30 votes 18 comments
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Explore Metric Addition - Down Vote, Up Vote, Total Votes Planned19 votes 17 comments
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Google Data Studio Integration30 votes 17 comments
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Explore Datasets16 votes 16 comments
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Allow time zone to be set on the dashboard level60 votes 16 comments