Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned-1 votes 0 comments
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Agent "Total Online Time" reporting. Planned64 votes 114 comments
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Revert to last published state - "unpublished changes in editor"70 votes 74 comments
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Report on Received At Email Address102 votes 63 comments
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Chat Concurrency : Explore reporting is an incomplete replacement for Insights Planned8 votes 59 comments
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Will Explore include actual ticket comments? Not planned72 votes 53 comments
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Request to get 'Variable filters' working in Explore Completed59 votes 44 comments
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Excel exported is not in the same format in Explore Completed22 votes 42 comments
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Sending a Scheduled Query in Explore Planned55 votes 35 comments
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Explore report on macro usage74 votes 35 comments
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Allow custom fields in Backlog Dataset48 votes 34 comments
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Exclude ticket tags Completed39 votes 33 comments
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Assignee choicelist includes all users Planned28 votes 32 comments
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Explore Metric Addition - Down Vote, Up Vote, Total Votes Completed30 votes 31 comments
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Create Query from two different datasets Answered71 votes 30 comments
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Guide Data Analytics in Explore Completed44 votes 29 comments
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Explore API Answered50 votes 28 comments
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Explore - Dashboard Email Delivery options Planned26 votes 28 comments
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Explore full dashboard export32 votes 27 comments
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Query Permissions Planned33 votes 26 comments
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Help Center Reporting in Explore Completed34 votes 23 comments
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Limitations for Messaging reporting in Agent workspace Planned15 votes 22 comments
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Admins should see ALL Dashboards - even if not shared to them28 votes 21 comments
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Show article category in reporting Completed16 votes 21 comments
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Reporting on 'Total online time' and 'Time available' metrics Planned17 votes 21 comments
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Integration with Tableau22 votes 21 comments
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Allow time zone to be set on the dashboard level63 votes 19 comments
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Add CC Attribute to Reporting17 votes 18 comments