Feedback - Reporting and analytics (Explore)

Share feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.

Product Feedback Post Template Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:29
0 votes 0 comments
Product feedback guidelines & how to write a good feedback post Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:42
-1 votes 0 comments
Agent "Total Online Time" reporting. Planned
- David Garceau
- January 23, 2019 22:54
61 votes 102 comments
Revert to last published state - "unpublished changes in editor"
- Matt Taylor
- December 02, 2019 15:59
66 votes 73 comments
Chat Concurrency : Explore reporting is an incomplete replacement for Insights Planned
- Robert Brindley
- November 28, 2019 09:07
8 votes 59 comments
Report on Received At Email Address
- Zac Garcia
- July 11, 2017 22:48
95 votes 56 comments
Will Explore include actual ticket comments? Not planned
- Celicia Fiedler
- December 05, 2018 19:05
68 votes 50 comments
Excel exported is not in the same format in Explore Completed
- Tanawat Oonwattana
- April 17, 2019 02:51
22 votes 42 comments
Request to get 'Variable filters' working in Explore
- Tim G
- June 13, 2019 00:25
58 votes 37 comments
Sending a Scheduled Query in Explore Planned
- Ruth Nogueron
- December 19, 2019 22:00
55 votes 35 comments
Explore report on macro usage
- Packlink Shipping SL
- May 18, 2017 09:24
69 votes 34 comments
Exclude ticket tags Completed
- shpped
- March 07, 2019 12:13
35 votes 32 comments
Allow custom fields in Backlog Dataset
- Barry McBride
- February 16, 2019 16:37
43 votes 30 comments
Assignee choicelist includes all users Planned
- Bill Cicchetti
- December 05, 2018 14:44
23 votes 30 comments
Guide Data Analytics in Explore Completed
- Aswin Kannan
- May 23, 2019 19:44
44 votes 29 comments
Problem and Incident tickets - need a way to view the subject and detail of all incident tickets against a problem ticket, or vice versa
- Mitzi Broom
- September 11, 2020 09:13
49 votes 28 comments
Explore API Answered
- Yahory Chabrouski
- December 24, 2019 06:15
46 votes 28 comments
Explore - Dashboard Email Delivery options Planned
- Tim G
- June 13, 2019 00:29
26 votes 28 comments
Explore Metric Addition - Down Vote, Up Vote, Total Votes Planned
- Gary Mariscal
- May 13, 2021 18:15
26 votes 27 comments
Query Permissions Planned
- Justin Federico
- April 10, 2019 17:54
33 votes 26 comments
Create Query from two different datasets Answered
- Ryan Boyer
- September 25, 2020 18:14
55 votes 24 comments
Explore full dashboard export
- Ankit Bhatnagar
- November 14, 2018 17:48
32 votes 23 comments
Help Center Reporting in Explore Completed
- C.A.
- September 05, 2018 17:13
34 votes 23 comments
Limitations for Messaging reporting in Agent workspace Planned
- Lolu
- November 10, 2021 15:34
14 votes 21 comments
Integration with Tableau
- Chris Bulin
- Community Moderator
- January 11, 2019 20:19
22 votes 21 comments
Reporting on 'Total online time' and 'Time available' metrics Planned
- Christine DeVille
- February 15, 2019 17:39
14 votes 20 comments
Allow time zone to be set on the dashboard level
- C.A.
- January 16, 2019 16:32
62 votes 19 comments
Show article category in reporting Planned
- Vitaliy Zhidkov
- September 06, 2019 02:34
15 votes 18 comments
Option for percentile as aggregator Planned
- Micah Rainey
- July 16, 2019 20:42
37 votes 18 comments
Setting a filter default state
- Elizabeth Toy
- April 19, 2019 00:19
35 votes 18 comments

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