Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Explore color conditional formatting is only in Table format :(13 votes 5 comments
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Zendesk Chat Status Not in Explore Planned4 votes 3 comments
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Custom palettes for Queries/Dashboards13 votes 8 comments
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Build a report around the amount of chat rating requests sent.2 votes 4 comments
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Reporting on Follow-up tickets7 votes 3 comments
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Add ability to track KB article edits in Explore6 votes 5 comments
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NULL Values in Metrics0 votes 2 comments
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Query name is not updating on Explore custom dashboard3 votes 15 comments
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Remove "NULL" values from Dashboard Filter7 votes 7 comments
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Track Agent/Assignee updates0 votes 3 comments
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Explore API Answered42 votes 28 comments
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Sending a Scheduled Query in Explore54 votes 33 comments
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Get keyword data that user search in Help Center or Answerbot on Explore8 votes 5 comments
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Revert to last published state - "unpublished changes in editor"62 votes 69 comments
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Chat Concurrency : Explore reporting is an incomplete replacement for Insights Planned8 votes 58 comments
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Add CC Attribute to Reporting13 votes 12 comments
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Set filters on Scheduled Dashboards21 votes 14 comments
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Explore- Totals for Away, Available and Online data Answered7 votes 3 comments
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Clickable ticket links as default behaviour Completed24 votes 8 comments
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Allow day customization for Week attributes Completed11 votes 11 comments
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Show article category in reporting Planned13 votes 15 comments
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SLA Reporting at Agent level22 votes 15 comments
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Google Data Studio Integration30 votes 17 comments
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Export Queries as a Table Completed19 votes 3 comments
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Away status and reporting Planned9 votes 11 comments
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Sorting results in a table chart format35 votes 10 comments
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Reporting on Customer location. Answered5 votes 11 comments
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Option for percentile as aggregator Answered36 votes 14 comments
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Explore User Group Filtering13 votes 3 comments
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Would like to have Page Visits/Views included in Explore12 votes 1 comment