Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Dashboards personalized by agent7 votes 8 comments
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Explore - Dashboard Email Delivery options Planned26 votes 27 comments
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Request to get 'Variable filters' working in Explore57 votes 32 comments
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Guide Data Analytics in Explore Completed44 votes 29 comments
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Setting a filter default state30 votes 18 comments
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Excel exported is not in the same format in Explore Completed21 votes 41 comments
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Query Permissions Planned31 votes 24 comments
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Explore Datasets16 votes 16 comments
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New Metric - Agent's Status Activity Planned9 votes 8 comments
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No Data error message in Explore, Can we change it?8 votes 6 comments
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Exclude ticket tags Completed34 votes 31 comments
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Allow custom fields in Backlog Dataset43 votes 29 comments
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Reporting on 'Total online time' and 'Time available' metrics Planned12 votes 20 comments
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Standardize Size of Tabs, And Give Option for Truncated or Full6 votes 9 comments
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Agent "Total Online Time" reporting. Planned60 votes 94 comments
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Improve PDFs Generated From Reports Planned25 votes 12 comments
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Allow time zone to be set on the dashboard level60 votes 16 comments
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Full view of query titles5 votes 6 comments
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Integration with Tableau17 votes 19 comments
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Allow multiple people to view a query12 votes 3 comments
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Defining Account Level Thousands Separator and other general formatting2 votes 6 comments
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Dashboards should not always be in edit mode Planned3 votes 8 comments
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Ticket Description Field2 votes 4 comments
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Will Explore include actual ticket comments? Not planned57 votes 41 comments
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Assignee choicelist includes all users Planned18 votes 28 comments
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Explore dashboard export30 votes 23 comments
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Help Center Reporting in Explore Completed34 votes 22 comments
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DATE_DIFF() should return only time differences within business hours8 votes 5 comments
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Report on Received At Email Address72 votes 52 comments
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Explore report on macro usage66 votes 33 comments