Feedback - Reporting and analytics (Explore)
New postShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Dashboards personalized by agent Completed10 votes 14 comments
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Explore - Dashboard Email Delivery options Planned26 votes 28 comments
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Request to get 'Variable filters' working in Explore Completed59 votes 44 comments
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Guide Data Analytics in Explore Completed44 votes 29 comments
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Setting a filter default state39 votes 19 comments
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Excel exported is not in the same format in Explore Completed22 votes 42 comments
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Query Permissions Planned33 votes 26 comments
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Explore Datasets17 votes 18 comments
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New Metric - Agent's Status Activity Planned13 votes 8 comments
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No Data error message in Explore, Can we change it?10 votes 6 comments
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Exclude ticket tags Completed42 votes 35 comments
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Allow custom fields in Backlog Dataset48 votes 36 comments
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Reporting on 'Total online time' and 'Time available' metrics Planned18 votes 21 comments
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Standardize Size of Tabs, And Give Option for Truncated or Full8 votes 10 comments
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Agent "Total Online Time" reporting. Planned68 votes 116 comments
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Improve PDFs Generated From Reports Planned25 votes 14 comments
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Allow time zone to be set on the dashboard level63 votes 19 comments
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Full view of query titles5 votes 6 comments
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Integration with Tableau22 votes 21 comments
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Allow multiple people to view a query13 votes 3 comments
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Defining Account Level Thousands Separator and other general formatting2 votes 6 comments
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Dashboards should not always be in edit mode Planned3 votes 8 comments
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Ticket Description Field3 votes 4 comments
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Will Explore include actual ticket comments? Not planned77 votes 56 comments
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Assignee choicelist includes all users Planned28 votes 32 comments
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Explore full dashboard export32 votes 28 comments
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Help Center Reporting in Explore Completed34 votes 23 comments
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DATE_DIFF() should return only time differences within business hours15 votes 9 comments
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Report on Received At Email Address Completed102 votes 64 comments
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Explore report on macro usage Not planned78 votes 39 comments