Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Service Level Agreements - please share your feedback! Pinned Featured2 votes 22 comments
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Triggers and Automations - please share your feedback. Pinned Featured0 votes 18 comments
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Restrict Merge1 vote 1 comment
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Auto-Copy Comment Text into Side Conversation0 votes 0 comments
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Default to Most Recent Post in New Interface1 vote 0 comments
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All incoming emails going to suspended view0 votes 0 comments
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Need for Custom Headers in Webhooks1 vote 0 comments
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New Agent Workspace4 votes 6 comments
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Garena Free Fire Account Unsuspend Reports (India Server)0 votes 0 comments
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Adding recorded voice messages to outbound calls2 votes 0 comments
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add private mail to existing ticket0 votes 2 comments
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In View Filtering1 vote 0 comments
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Agent workspace transfer group0 votes 0 comments
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Agent workspace customer e-mail0 votes 0 comments
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Response time heatmaps in ticket views0 votes 0 comments
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More views in one page-1 votes 2 comments
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Custom Role Permissions0 votes 1 comment
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customer context view: customize fields and allow links0 votes 0 comments
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Add trigger condition: Schedule is present/Not present0 votes 0 comments
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Using text as a reply option regardless of what channel customer uses.1 vote 0 comments
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Show View description in Agent Workspace2 votes 1 comment
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Search Filter Custom Field0 votes 0 comments
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Integrated translator for channel integration0 votes 1 comment
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To differentiate between followers and CCs on triggers0 votes 1 comment
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Function 'forwarding as e-mail'2 votes 0 comments