Feedback - Ticketing System (Support)

Share feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.

Organization Merge - We want your feedback! Pinned Featured
- Matt Bagnara
- Zendesk Product Manager
- April 20, 2022 23:08
- Edited
7 votes 10 comments
Product Feedback Post Template Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:26
0 votes 0 comments
Product feedback guidelines & how to write a good feedback post Pinned
- Brett Bowser
- Zendesk Community Manager
- July 13, 2021 14:37
0 votes 0 comments
Service Level Agreements - please share your feedback! Pinned Featured
- Scott Allison
- Zendesk Product Manager
- November 05, 2021 18:53
2 votes 16 comments
Triggers and Automations - please share your feedback. Pinned Featured
- Nina Olding
- Zendesk Product Manager
- November 05, 2021 18:54
- Edited
1 vote 18 comments
New Agent Workspace and impact on readability and health (posture/neck issues)
- Joséphine Borromeo
- July 01, 2022 09:39
0 votes 0 comments
Add an undo and recall button to Agent Workspace
- Chaimiao Wu
- July 01, 2022 05:53
0 votes 0 comments
Put back sort by subject
- Wade Whitten
- June 30, 2022 16:19
-1 votes 0 comments
malware scanning feature blocking certain companies daily business
- David Oegren
- June 30, 2022 12:21
- Edited
3 votes 1 comment
j/k keyboard shortcuts to skip quickly through ticket replies & internal notes
- Tim G
- June 30, 2022 09:10
0 votes 0 comments
Feedback to Secure Download / Attachment in ticket support - please forward to correct topic if possible
- Andrew Chu
- June 30, 2022 06:02
0 votes 0 comments
when saved internal note text copy and Paste in public note
- [상담원]서세영
- June 30, 2022 03:02
0 votes 0 comments
Toggleable description popups on ticket fields for instructing agents.
- Galen Rutledge
- June 30, 2022 02:33
0 votes 0 comments
[Feedback] Attention-grabbing notifications for your unread widget messages
- Jeremy Bell Stahl
- June 29, 2022 20:56
1 vote 0 comments
Adding tags to multiple orgs
- Aish Desai
- June 29, 2022 19:34
0 votes 1 comment
Please let me see the original .eml file in suspended
- CJ Johnson
- June 29, 2022 16:46
1 vote 1 comment
I need to delete orgs in bulk? How to do it?
- Sharon Bare
- June 29, 2022 15:54
0 votes 1 comment
FIX : Email without login should be configurable not mandatory
- Amit Patnaik
- June 29, 2022 15:47
0 votes 0 comments
Zendesk needs to being back phone or email support
- Josh
- June 29, 2022 14:59
5 votes 4 comments
Japanese translation suggestion for "to" "from" labels in raw email view
- chieko m
- June 29, 2022 05:34
0 votes 0 comments
Admin ability to sort views alphabetically for entire organization
- Jessica Hall
- June 28, 2022 18:11
1 vote 0 comments
Remove Background Color When Pasting from Internal Notes
- Gini Salamat
- June 28, 2022 18:09
2 votes 0 comments
Sorting by "Subject" in Views Removal
- Yanko Chakarov
- June 28, 2022 09:21
2 votes 1 comment
Zendesk Jira Integration - Bulk function
- Olivia Improta
- June 27, 2022 11:55
0 votes 1 comment
Inform agent when end user has automatic replies on
- Donald Robinson
- June 27, 2022 11:05
- Edited
0 votes 0 comments
Fermeture du ticket parent suite à la fermeture de tous les tickets enfants
- Cedric Sellem
- June 27, 2022 09:48
0 votes 0 comments
Capability to download Zendesk Views and Group that have access
- Glen
- June 27, 2022 04:35
1 vote 0 comments
URL Regex Field suggestion is wrong
- Raphaël Péguet
- June 24, 2022 08:07
- Edited
2 votes 1 comment
About Tag Customization
- イズミカワ
- June 24, 2022 05:50
0 votes 1 comment
Required fields are not really REQUIRED
- Jeff Stephenson
- June 23, 2022 19:20
- Edited
1 vote 8 comments

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