Feedback - Ticketing System (Support)
New postShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Organization Merge - We want your feedback! Pinned Featured7 votes 10 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned0 votes 0 comments
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Service Level Agreements - please share your feedback! Pinned Featured2 votes 16 comments
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Triggers and Automations - please share your feedback. Pinned Featured1 vote 18 comments
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Notifications for when a Salesforce integration data sync fails4 votes 3 comments
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Attachments on Organizations22 votes 25 comments
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New field type: Time34 votes 22 comments
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Required fields are not really REQUIRED1 vote 8 comments
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Put back sort by subject-1 votes 0 comments
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Adding tags to multiple orgs0 votes 1 comment
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Please undo the change that opens the chat constantly now10 votes 9 comments
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malware scanning feature blocking certain companies daily business1 vote 0 comments
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Option to assume as an agent Answered0 votes 8 comments
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Zendesk Dark mode3 votes 8 comments
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when saved internal note text copy and Paste in public note0 votes 0 comments
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Toggleable description popups on ticket fields for instructing agents.0 votes 0 comments
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FIX : Email without login should be configurable not mandatory0 votes 0 comments
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Please let me see the original .eml file in suspended1 vote 1 comment
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I need to delete orgs in bulk? How to do it?0 votes 1 comment
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Zendesk needs to being back phone or email support5 votes 4 comments
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Give us back the ability to modify agent organization assignment2 votes 2 comments
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Japanese translation suggestion for "to" "from" labels in raw email view0 votes 0 comments
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Sorting by "Subject" in Views Removal2 votes 1 comment
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Raw Markdown support in Agent workspace5 votes 15 comments