Recent searches


No recent searches

Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).

New post

Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...

Posted Dec 04, 2024 · Chaitali Pathak

5

Followers

1

Vote

7

Comments


Dear Customers,   We are excited to launch our latest version of the updated product tray!   For ease of collecting  fee...

Posted Jan 17, 2025 · Shawna James

6

Followers

1

Vote

3

Comments


Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...

Posted Nov 21, 2023 · Mo Rizvi

26

Followers

7

Votes

16

Comments


Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...

Posted Sep 29, 2023 · Shawna James

7

Followers

2

Votes

0

Comments


We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Posted Sep 29, 2023 · Shawna James

27

Followers

4

Votes

11

Comments


Hello, I recently perused this support article about Zendesk's handling of bounced email notifications/undeliverable em...

Posted Apr 06, 2017 · StephanieSmith

207

Followers

160

Votes

122

Comments


Hi all, I wanted to ask the community if someone has an answer to avoid cherry picking from the agents homepage without ...

Posted Feb 17, 2025 · Daniel Jarque

1

Follower

0

Votes

1

Comment


Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Feb 26, 2025 · Stephen Whyte

1

Follower

0

Votes

0

Comments


If the tickets are put into Pending or On Hold status and a email delivery notice is triggered, is there any way to set ...

Posted Feb 26, 2025 · Devo

1

Follower

1

Vote

0

Comments


It would be nice to have the ability to filter team members and only show which users are actually using a license. Curr...

Posted Nov 18, 2022 · Dario Va

8

Followers

4

Votes

4

Comments