Troubleshooting and Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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Setting flag for drop-down choice0 votes 0 comments
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Chat Concurrency - What is this supposed to show?0 votes 0 comments
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Funneling End Users to certain ticket forms, based on Organisation0 votes 0 comments
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Error messages on forms do not match selected language0 votes 0 comments
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incorporate the 'last call outcome' as field to the smart lists0 votes 1 comment
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Can not use inline image in ticket comment area0 votes 2 comments
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Re-activating a suspended account0 votes 0 comments
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Velopon Com Customer Care Number$❾❾❽❼❾❹❷❼❽❶(❾❾❽❼❾❹❷❼❽❶)0 votes 10 comments
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Undo changes to flowbuilder0 votes 0 comments
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Creating Multiple Mail Distribution Lists0 votes 1 comment
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Explore report showing group name as NULL/blank2 votes 5 comments
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Issue with copy and pasting images into ticket responses0 votes 3 comments
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Replies to customers are starting a new email thread and going to spam!0 votes 1 comment
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Edit Community top-left logo link0 votes 2 comments
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Missing custom fields in zendesk tickets0 votes 0 comments
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Numbers in reporting for ticket creation0 votes 1 comment
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Article suggestion while typing response0 votes 1 comment
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Articles print with menu overlapping content0 votes 1 comment
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Help with adding External Links as dummy 'Sections' on Categories page0 votes 0 comments
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Search API problem0 votes 1 comment
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Any Attachment files are broken when uploaded0 votes 0 comments
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Multiple organizations- How to differentiate ticket numbers?0 votes 1 comment
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How do i know how many tickets are open each day?1 vote 2 comments
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Page with Shortcuts for Chats is very laggy. Answered0 votes 3 comments
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Reporting on tickets with no agent reply back to customer0 votes 5 comments
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Zendesk Messaging User Identification0 votes 1 comment
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Blank wasted space on left side0 votes 2 comments