Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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Agent Status, Routing and Monitoring FAQ Pinned-1 votes 0 comments
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Vedx kurti myshopify com custome R care number 78589785220 votes 4 comments
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Zendesk Explore - Full resolution and First resolution time2 votes 0 comments
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Calls to https://cdn.outbound.io/pub-* failing across many Zendesk pages0 votes 1 comment
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Get the Timestamp of Satisfaction Offered?1 vote 0 comments
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Can i unactivate the web form?1 vote 2 comments
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Calculating Business Days0 votes 0 comments
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Add permissioning to edit webhooks on the role permissions page2 votes 1 comment
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[changes - field name] - creating metric with 2 changes0 votes 1 comment
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Agents unable to see when other agents are on a ticket.1 vote 3 comments
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CSAT update notification triggers2 votes 0 comments
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95% Answered e-mails within 72 hours0 votes 2 comments
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Chat v. Messaging1 vote 1 comment
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Chat Success Rate0 votes 0 comments
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Calculation Won't Appear0 votes 0 comments
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Metric for Unassigned Tickets Answered1 vote 1 comment
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setting priority via linking tickets1 vote 0 comments
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Hide the Metric label Answered0 votes 3 comments
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Is there a way to insert a poll in community posts?1 vote 2 comments
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ZD Explore Tab Width too Small1 vote 0 comments
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[Explore] How to report on which agent breached FRT SLA Answered1 vote 2 comments
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Dissuade users from sending in multiple tickets Answered1 vote 5 comments
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Adding Previous Conversation Directly into CSAT Follow-Up1 vote 4 comments
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Custom fields do not appear in form0 votes 0 comments
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Discount for New Set Up0 votes 1 comment
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Sort Tickets By Last Reply From Agent0 votes 1 comment
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Zendesk Expore - Agent Activity data1 vote 7 comments