Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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Agent Status, Routing and Monitoring FAQ Pinned-1 votes 0 comments
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95% Answered e-mails within 72 hours0 votes 0 comments
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Chat v. Messaging0 votes 1 comment
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Calculation Won't Appear0 votes 0 comments
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Metric for Unassigned Tickets0 votes 0 comments
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setting priority via linking tickets0 votes 0 comments
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Is there a way to insert a poll in community posts?0 votes 1 comment
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ZD Explore Tab Width too Small1 vote 0 comments
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[Explore] How to report on which agent breached FRT SLA0 votes 1 comment
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Dissuade users from sending in multiple tickets Answered1 vote 5 comments
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Custom fields do not appear in form0 votes 0 comments
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Discount for New Set Up0 votes 1 comment
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Sort Tickets By Last Reply From Agent0 votes 1 comment
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Zendesk Expore - Agent Activity data0 votes 7 comments
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SLA0 votes 0 comments
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Creating a profile that can't Add a Ticket / See the Add Ticket pane0 votes 0 comments
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Help Center: Submit Request section - some input boxes missing0 votes 0 comments
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Create a ticket for an organization without specific contact0 votes 0 comments
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First Reply Time based on Agent's Submitted0 votes 0 comments
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White label1 vote 0 comments
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Anyone know how to get the message-id for a bunch of tickets?0 votes 3 comments
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Suspended & Deleted Tickets Category, how to hide them Answered0 votes 1 comment
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一定時間内にエンドユーザーから一定数チケットが生成されたら障害として検知したい0 votes 0 comments
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Bot Flow Builder Management by APIs0 votes 0 comments
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Search Results Question Answered0 votes 1 comment
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Why do I have an X under my search bar? Answered0 votes 1 comment
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Why can't I increase my support team subscription?0 votes 3 comments
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How to exclude Community posts from Guide search results?0 votes 3 comments