Zendesk Suite Q&A – Zendesk help

Ask questions about Zendesk Suite or share your expertise by answering questions.

Why do web channel tickets have a ticket email? Answered
- mfg
- January 23, 2023 19:26
1 vote 1 comment
Reporting Closed Tickets Answered
- Judy Correia
- January 23, 2023 15:41
1 vote 2 comments
empty blank email as replying to zendesk company users Answered
- StevenGO
- January 23, 2023 10:14
1 vote 1 comment
Establish download Center Answered
- Lars Inge Graver
- January 23, 2023 09:35
0 votes 1 comment
Way to tell if a ticket was solved through Guide content? Answered
- Jake Warren
- January 18, 2023 18:02
1 vote 2 comments
If I use a subdomain for my sandbox, can I use the same one in live? Answered
- mfg
- January 18, 2023 14:17
1 vote 2 comments
Integrated Time Filter is not working with Tickets status report. Answered
- Ram Chander
- January 18, 2023 04:39
- Edited
1 vote 3 comments
Call someone based on a High priority ticket Answered
- Keelan Pannell
- January 17, 2023 10:37
1 vote 1 comment
JIRA Details in Custom Ticket Fields Answered
- Graham Ferguson
- January 13, 2023 14:18
1 vote 2 comments
Triggers based on times Answered
- Zac Stanger
- January 13, 2023 11:29
1 vote 1 comment
Time filter only returning updates made for tickets created date not update timestamp Answered
- Noelle Cheng
- January 11, 2023 23:51
0 votes 4 comments
Handling translations Answered
- Rebeca Hernandez
- January 11, 2023 13:25
1 vote 1 comment
Flowbuilder repeating a menu Answered
- Richard Irving
- January 11, 2023 10:32
1 vote 1 comment
Why applications only reflect under Ticket Level and not under User Level Answered
- Jahn Bronilla
- Community Moderator
- January 11, 2023 08:12
1 vote 3 comments
How to contact Zendesk Support?? Answered
- April N.
- January 10, 2023 20:13
1 vote 1 comment
Guide: Related articles - SEO issues Answered
- Ge Pawa
- January 10, 2023 14:47
1 vote 1 comment
How can I bulk import articles from csv or excel files into zendesk guide? Answered
- Eduardo Cunha
- January 10, 2023 13:28
2 votes 2 comments
Recommend help center articles / adding another step Answered
- Michał Lipski
- January 10, 2023 08:35
1 vote 1 comment
How do I remove "title" from ticket field? Answered
- Debby Hsu
- January 10, 2023 08:09
1 vote 2 comments
Custom ticket field : How to make "attachment" a mandatory field and change the description of it? Answered
- Debby Hsu
- January 10, 2023 08:06
2 votes 3 comments
Does [end user] on the trigger condition [current user][is] include CC end users? Answered
- mfg
- January 09, 2023 17:16
1 vote 1 comment
Hiding a ticket form from anonymous users Answered
- Grace Mun
- January 09, 2023 16:15
1 vote 2 comments
Space for customers feedback on the article Answered
- Vivian Piloto
- January 09, 2023 15:00
1 vote 3 comments
Zendesk verification Answered
- Callum D
- January 09, 2023 12:36
0 votes 1 comment
Accidental deletion Answered
- Colin O'Brien
- January 08, 2023 03:18
1 vote 1 comment
Hiding Form Options from Light Agents Answered
- Maddie F.
- January 06, 2023 17:05
1 vote 12 comments
iFrame Content Answered
- Johnny J
- January 06, 2023 10:42
1 vote 8 comments
Create a report based on views Answered
- LottieFiles
- January 06, 2023 03:55
0 votes 1 comment
Percentage of Solved Tickets Out of All Tickets Answered
- James Miller
- January 05, 2023 19:59
1 vote 5 comments
Hiding articles - sort of Answered
- Lisa Sedlak
- January 05, 2023 17:28
1 vote 1 comment

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