Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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Agent Status, Routing and Monitoring FAQ Pinned3 votes 0 comments
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Knowledge base labels0 votes 1 comment
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Cancelar assinatura0 votes 0 comments
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Inaccurate searches with no results0 votes 0 comments
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Dashboards: End-user vs Staff member0 votes 0 comments
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Is there any way to pre-populate a community topic post0 votes 2 comments
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advise on AI and ML1 vote 4 comments
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Putting Info from organisation card into custom fields on a ticket0 votes 1 comment
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Show Custom Organization Fields0 votes 0 comments
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Bulk Update Organization User Permissions0 votes 0 comments
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Reporting on Support tickets logged from Sell0 votes 0 comments
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Trigger condition on Brand Answered0 votes 1 comment
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Attachments and images not loading0 votes 0 comments
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Emails from Zendesk going to spam - but only agent comments!0 votes 1 comment
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Prepping for Corporate Domain Change Answered0 votes 2 comments
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Can I download a .csv file of all my categories?0 votes 0 comments
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Measure the number of tickets requiring agents attention0 votes 0 comments
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Agent Staffing Model for Email Tickets0 votes 0 comments
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Trigger based on an email domain?0 votes 1 comment
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Can you display an end user's search history to them? Answered0 votes 2 comments
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Help Center Referencing Another Field in JS0 votes 1 comment
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Pre-filled Community Post0 votes 1 comment
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How to calculate a SUM metric based off DATE_LAST_FIX of a customer field?0 votes 0 comments
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Creating Subgroup or sub organization0 votes 1 comment
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Show Help Centre article based of geolocation0 votes 7 comments
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How can I determine the number of tickets that are pending each day?0 votes 0 comments
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How to make attachment field required on web form for customers?0 votes 0 comments
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Chatbot and operator in the same chat0 votes 0 comments