Zendesk Suite Q&A – Zendesk help

Ask questions about Zendesk Suite or share your expertise by answering questions.

How to change the name for promoted articles? Answered
- Anton Van der meyden
- June 17, 2022 08:35
1 vote 1 comment
How can I change the title of the sidebar? Answered
- Ria Fernandez
- June 17, 2022 04:35
- Edited
1 vote 14 comments
How to display ticket fields in multiple columns Answered
- jihoon lee
- June 17, 2022 02:19
0 votes 1 comment
[Zendesk Support] Can we set the ticket not to automatically assign to the previous agent? Answered
- Sunny
- June 13, 2022 08:21
0 votes 2 comments
[Zendesk Support] Choose email when reply to a ticket - "Send as" function for email Answered
- Sunny
- June 13, 2022 08:18
0 votes 1 comment
Triggers cannot set values to ticket field if the field is a text field Answered
- Sunny
- June 09, 2022 05:58
0 votes 1 comment
Exporer Dashboard default time filter Answered
- Alberto Gugel
- June 08, 2022 21:15
0 votes 1 comment
Instagram Reels Answered
- Mohamed Hosny
- June 07, 2022 19:01
0 votes 1 comment
Anyway to stop a merge ticket from being marked as solved? Answered
- Nate Campoli
- June 07, 2022 15:46
0 votes 3 comments
Update text field in triggers Answered
- Tim Bradgate
- June 07, 2022 15:24
1 vote 4 comments
Supported Language in Editor Answered
- George Alpizar
- June 07, 2022 15:14
0 votes 1 comment
How to structure completely different workflows needs Answered
- James
- June 07, 2022 14:50
0 votes 1 comment
Customers losing a place in the Zendesk chat queue Answered
- Angelina Jakubova
- June 07, 2022 08:48
0 votes 1 comment
authenticated visitors for messaging not dispaly name and email? Answered
- Jason Luo
- June 07, 2022 05:31
1 vote 2 comments
WatsApp Business Answered
- Deon Smit
- June 06, 2022 06:59
0 votes 1 comment
How to add custom drop-down options on help-center Answered
- Prasanth P
- June 03, 2022 17:29
1 vote 3 comments
Migrating from JIRA Cloud to server, how will Zendesk data migrated? Answered
- Swati Gupta
- June 03, 2022 16:45
1 vote 1 comment
Ticket View filter by : last update from requester Answered
- Benoit
- June 03, 2022 08:27
1 vote 3 comments
Chatbot customization Answered
- Federica
- June 03, 2022 07:23
1 vote 1 comment
Agent View Banner dependent on customer field Answered
- Phil Williams
- Community Moderator
- June 02, 2022 15:06
0 votes 6 comments
Pause query reloads while editing Answered
- Matthew F. Gilboy
- June 02, 2022 14:24
1 vote 2 comments
Pros and Cons of Removing Email as a Support Channel Answered
- Tom McLellan
- June 02, 2022 01:21
- Edited
0 votes 5 comments
Call Back Feature Answered
- Amy Elitzer
- June 01, 2022 14:00
1 vote 5 comments
Zendesk Explore - Month Year Custom Attribute Incorrect Order Answered
- Robin Dublon
- June 01, 2022 09:17
0 votes 3 comments
Trouble with the search bar Answered
- Carolina Reis Soares
- May 31, 2022 17:49
0 votes 1 comment
Display Text Field in Submit a Request Form Answered
- Graham Ferguson
- May 31, 2022 17:12
0 votes 1 comment
Adding custom notifications for each customer (to the agent) Answered
- cct
- May 31, 2022 13:39
0 votes 1 comment
Integrate Zendesk data with Tableau Answered
- Golan
- May 31, 2022 07:42
0 votes 2 comments
Showing relevant results after searched words Answered
- Rebeca Hernandez
- May 30, 2022 09:43
0 votes 1 comment
Updating comment text field via API without posting the comment Answered
- kpoint bot
- May 27, 2022 10:04
1 vote 1 comment

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