Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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How to change the name for promoted articles? Answered1 vote 1 comment
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How can I change the title of the sidebar? Answered1 vote 14 comments
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How to display ticket fields in multiple columns Answered0 votes 1 comment
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[Zendesk Support] Can we set the ticket not to automatically assign to the previous agent? Answered0 votes 2 comments
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[Zendesk Support] Choose email when reply to a ticket - "Send as" function for email Answered0 votes 1 comment
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Triggers cannot set values to ticket field if the field is a text field Answered0 votes 1 comment
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Exporer Dashboard default time filter Answered0 votes 1 comment
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Instagram Reels Answered0 votes 1 comment
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Anyway to stop a merge ticket from being marked as solved? Answered0 votes 3 comments
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Update text field in triggers Answered1 vote 4 comments
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Supported Language in Editor Answered0 votes 1 comment
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How to structure completely different workflows needs Answered0 votes 1 comment
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Customers losing a place in the Zendesk chat queue Answered0 votes 1 comment
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authenticated visitors for messaging not dispaly name and email? Answered1 vote 2 comments
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WatsApp Business Answered0 votes 1 comment
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How to add custom drop-down options on help-center Answered1 vote 3 comments
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Migrating from JIRA Cloud to server, how will Zendesk data migrated? Answered1 vote 1 comment
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Ticket View filter by : last update from requester Answered1 vote 3 comments
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Chatbot customization Answered1 vote 1 comment
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Agent View Banner dependent on customer field Answered0 votes 6 comments
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Pause query reloads while editing Answered1 vote 2 comments
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Pros and Cons of Removing Email as a Support Channel Answered0 votes 5 comments
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Call Back Feature Answered1 vote 5 comments
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Zendesk Explore - Month Year Custom Attribute Incorrect Order Answered0 votes 3 comments
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Trouble with the search bar Answered0 votes 1 comment
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Display Text Field in Submit a Request Form Answered0 votes 1 comment
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Adding custom notifications for each customer (to the agent) Answered0 votes 1 comment
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Integrate Zendesk data with Tableau Answered0 votes 2 comments
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Showing relevant results after searched words Answered0 votes 1 comment
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Updating comment text field via API without posting the comment Answered1 vote 1 comment