Zendesk Suite Q&A – Zendesk help

Ask questions about Zendesk Suite or share your expertise by answering questions.

How to edit ZD styling for elements? Answered
- Ria Fernandez
- September 27, 2022 01:48
0 votes 1 comment
Who is our account contact? Answered
- Christine
- September 19, 2022 16:32
0 votes 16 comments
bug Answered
- Eugenie Ly
- September 19, 2022 12:03
0 votes 1 comment
Hiding form selector in Guide after choosing form Answered
- Luca Baldini
- September 13, 2022 10:08
0 votes 3 comments
Talk call back request while agents are offline Answered
- mokebo Operations
- September 08, 2022 14:25
0 votes 7 comments
Problem Inserting text into the middle of a sentence. Answered
- Debra Merritt
- September 06, 2022 21:17
0 votes 4 comments
Requestor Language in Automations as Conditions but not in Triggers Answered
- Nora
- September 06, 2022 15:12
0 votes 1 comment
Is it possible to delete a ticket's organization? Answered
- Raphaël Péguet
- September 06, 2022 11:53
0 votes 2 comments
Hide author last name in help center Answered
- Sandro Gurasashvili
- September 06, 2022 09:01
0 votes 1 comment
Where can I start configuring the help centre? Answered
- Christopher Gough
- September 05, 2022 14:18
0 votes 1 comment
The "Received at" field works only for the ticket received (not updated) Answered
- Admin
- September 05, 2022 13:30
0 votes 1 comment
Cannot view ticket history Answered
- Mustapha Magdar
- September 05, 2022 12:23
0 votes 1 comment
Redirect from Zendesk to ServiceNow Answered
- George Halet
- September 02, 2022 19:59
0 votes 1 comment
How to agregate by metrics value / Show range (amounts of calls or tickets) per customer Answered
- Raphaël Péguet
- August 31, 2022 17:11
0 votes 1 comment
Connection error between Zendesk account and WhatsApp Answered
- אברהם מרחביה
- August 31, 2022 09:49
0 votes 1 comment
Store "GET" API Values made via Zendesk Webhook Answered
- Raphaël Péguet
- August 31, 2022 08:01
0 votes 1 comment
Ticket Forms to represent calls and messages Answered
- Jacquelyn Redington
- August 30, 2022 20:16
0 votes 3 comments
CANCEL Answered
- Framee Support
- August 28, 2022 11:27
0 votes 3 comments
[Copenhagen Theme] hide comment count in Recent Activity? Answered
- Edwin Schukking
- August 26, 2022 06:51
1 vote 2 comments
Section article lists - how to display articles lists in an <ul> Answered
- Jaala Seifipour
- August 19, 2022 10:41
0 votes 2 comments
How to modify Ticket ID Format ? Answered
- Pluriell SRL (EMEA Partner EUR)
- August 19, 2022 09:31
0 votes 1 comment
How do I add fields to show on each ticket? Answered
- Amanda Harvey
- August 18, 2022 11:00
0 votes 2 comments
Allow access to Guide (help center), block access to Support (tickets( Answered
- Mark Levenstein
- August 16, 2022 13:45
0 votes 1 comment
Section Subscriber List Answered
- Chris Hardy
- August 16, 2022 13:45
0 votes 1 comment
Looking for help on workforce planning in a tiered structure. Answered
- Allen Lai / Head of CX @ Otter.ai
- August 15, 2022 23:15
1 vote 3 comments
What is the email (NOT attachment) size limit? Answered
- CJ Johnson
- August 15, 2022 18:46
1 vote 5 comments
Turn on Agent workspace does not enable agent workspace Answered
- Adam Moennig
- August 12, 2022 18:00
0 votes 2 comments
Offline Messages from Chat(Zopim Messages) Generates an internal and public note in ZD Answered
- instructor
- August 12, 2022 13:20
0 votes 3 comments
When tickets are assigned to a different agent their reply address is incorrect Answered
- Sean
- August 11, 2022 16:08
1 vote 1 comment
Accordion Style in Categories or articles Answered
- nick
- August 11, 2022 14:48
0 votes 1 comment

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