Zendesk Suite Q&A – Zendesk help

Ask questions about Zendesk Suite or share your expertise by answering questions.

How can I change the wording in the "Recent activity" heading? Answered
- David
- April 26, 2017 18:31
0 votes 30 comments
Custom ticket field : How to make "attachment" a mandatory field and change the description of it? Answered
- Debby Hsu
- January 10, 2023 08:06
2 votes 3 comments
How do you set up notifications for community posts? Answered
- Jon Morin
- April 13, 2023 14:46
1 vote 3 comments
Explore: Time to Resolution (Support data) for Linked article tickets (Guide data) Answered
- Sarah Eshelman
- April 12, 2021 16:03
0 votes 3 comments
Show all articles on Category page for Zendesk Guide Help Centre Answered
- Tom Matthews
- August 17, 2022 11:32
- Edited
1 vote 18 comments
Hide post follow button only for one topic Answered
- Kajal Chauhan
- July 25, 2021 15:20
0 votes 6 comments
Administrator Notifications for Agent Additions and Deletions Answered
- Gabriel Ortiz
- May 19, 2023 18:45
1 vote 1 comment
Trouble modifying alignment of custom fields in a form on guides Answered
- Chris Gregory
- May 01, 2023 17:10
1 vote 6 comments
CANCEL Answered
- Framee Support
- August 28, 2022 11:27
0 votes 19 comments
Change redirect after form submission Answered
- Kevin Halbrook
- November 28, 2022 19:08
0 votes 12 comments
Guide Article Down vote notification Answered
- Bradley Lowes
- April 26, 2023 13:44
1 vote 3 comments
We would like a way to remove the weekend hours from the the clock used to track ticket: hours since created/updated ( or open, pending...) Answered
- Mark Sidoti
- May 11, 2023 19:41
0 votes 2 comments
Supervisor Conexon Connect Answered
- Kimmie Nicas
- May 11, 2023 18:43
0 votes 1 comment
Email signature line breaks Answered
- Kaz
- October 12, 2015 09:28
0 votes 18 comments
Side conversations marked as done child ticket set as solved Answered
- Gerardo
- December 13, 2021 11:32
- Edited
1 vote 7 comments
Is there a way I can direct users to the sign in page when searching the help center instead of showing "no results"? Answered
- Matthew Rawls
- October 12, 2021 13:31
1 vote 3 comments
How do I make the wholw nav bar at the top one colour Answered
- Anton Van der meyden
- October 12, 2022 13:52
1 vote 3 comments
Ticket tags attribute in a report Answered
- Irene
- May 05, 2023 07:21
0 votes 4 comments
How can another company escalate a ticket to my company? Answered
- Laura Hild
- May 08, 2023 18:59
0 votes 2 comments
Multi Brand Host Mapping Answered
- Paul McCabe
- May 09, 2023 00:51
0 votes 1 comment
Make articles use up more space Answered
- Momo
- May 02, 2023 15:22
0 votes 1 comment
I'm experiencing whatsapp delay messages inside the ticket Answered
- Riccardo Centomo
- September 29, 2021 17:57
0 votes 8 comments
Increase dropdown options displayed Answered
- Aaron Opatz
- April 21, 2023 13:42
0 votes 2 comments
Explore report for ticket handoffs Answered
- Hannah Lucid
- March 16, 2023 13:40
0 votes 1 comment
Using Power Automate Zendesk connector to create Ticket from Microsoft Forms - Responder as Ticket Requester Answered
- Sarah Butler
- October 22, 2021 07:51
1 vote 17 comments
Locating Assignee Changes Answered
- Nora
- April 26, 2023 19:03
0 votes 2 comments
How to pre-fill description box based on Custom Field value Answered
- Patrick Lieu
- July 28, 2021 07:00
1 vote 7 comments
How to change the name of the "subject" field in the ticket forms? Answered
- Permanently deleted user
- November 14, 2019 17:37
0 votes 17 comments
is web widget is visible to my end users during set up? Answered
- Ashley
- April 28, 2023 09:44
1 vote 1 comment
Redirect a link from the Community Topics page Answered
- fkrugerx
- July 12, 2022 00:45
- Edited
0 votes 5 comments

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