Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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Agent Status, Routing and Monitoring FAQ Pinned0 votes 0 comments
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Adding category images to the Copenhagen Theme Answered0 votes 109 comments
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Add description to the Attachments field for "Submit a request" form Answered0 votes 79 comments
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Hide Groups from request assignment. Answered0 votes 48 comments
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Edit "Your request was successfully submitted" confirmation Answered0 votes 43 comments
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Text line on Ticket Forms?0 votes 37 comments
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Hyperlinking Help Center Categories Answered0 votes 34 comments
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Hiding a Form From All Users Except Member of an Organization1 vote 32 comments
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Hiding attachment/system fields on ticket form Answered0 votes 32 comments
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Displaying promoted articles from a particular section on the Help Center home page Answered0 votes 31 comments
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Automatically Populate Subject and Description Based on Drop-Down0 votes 30 comments
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Embed a PDF in Help Center articles0 votes 30 comments
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Zendesk mobile app keeps logging me out0 votes 29 comments
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Title in the middle within a Given Category + Image under it0 votes 29 comments
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Converting PDF/Word Docs into Help Center articles0 votes 29 comments
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Drillthrough not working0 votes 28 comments
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Agent Signature based on ticket channel Answered0 votes 28 comments
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Zendesk always popup in new tab from window.open() Answered0 votes 28 comments
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How can I change the wording in the "Recent activity" heading? Answered0 votes 28 comments
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How can you set the "from" address for outbound emails? Answered0 votes 28 comments
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Hide and Show Div Elements0 votes 26 comments
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How to auto populate the Priority1 vote 26 comments
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How to disable the ticket form dropdown? Answered0 votes 26 comments
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Is there a way to customize image that appears when a Guide ink is shared to social media? Answered0 votes 25 comments
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Guide reformats HTML code Answered0 votes 25 comments
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Insert Date in Macro Answered1 vote 24 comments
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Add Custom Field to Help Center Articles Answered0 votes 24 comments
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Add to conversation is not editable. Answered0 votes 23 comments
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How to change default user avatar? Answered0 votes 22 comments
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Article Section Page - Split Articles Column into 2? Answered0 votes 22 comments