Zendesk Suite Q&A – Zendesk help

Ask questions about Zendesk Suite or share your expertise by answering questions.

Agent Status, Routing and Monitoring FAQ Pinned
- Meaghan Watson
- Zendesk Product Marketing
- May 11, 2022 14:08
- Edited
3 votes 0 comments
Trigger based on an email domain?
- Remi
- February 04, 2023 11:07
0 votes 0 comments
Can you display an end user's search history to them?
- mfg
- February 03, 2023 21:29
0 votes 0 comments
How to calculate a SUM metric based off DATE_LAST_FIX of a customer field?
- Jack Gordon
- February 03, 2023 16:15
0 votes 0 comments
Creating Subgroup or sub organization
- Rawan Dawairi
- February 03, 2023 15:15
0 votes 1 comment
Show Help Centre article based of geolocation
- Anton Van der meyden
- February 03, 2023 11:20
0 votes 3 comments
How can I determine the number of tickets that are pending each day?
- bts shirt
- February 03, 2023 09:21
0 votes 0 comments
I would like to register a Handlebars/Curlybars helper (for string manipulation). Is this possible?
- Josh Kirby
- February 02, 2023 17:33
0 votes 0 comments
How to make attachment field required on web form for customers?
- Eduardo Cunha
- February 02, 2023 13:38
0 votes 0 comments
Chatbot and operator in the same chat
- Marco Nasuelli
- February 02, 2023 12:02
0 votes 0 comments
Drop down field in custom ticket form not carrying user selection over to ticket Answered
- BurghGal4Life
- February 01, 2023 21:15
- Edited
0 votes 2 comments
Redirect after successfully submitting form
- Amy Giella
- February 01, 2023 20:55
0 votes 3 comments
Show user field in the help center
- Raphaël Péguet
- February 01, 2023 14:20
0 votes 1 comment
View of all mentions
- Georgi
- February 01, 2023 11:14
0 votes 3 comments
Ticket routing based on the suffix of requester email
- Pete
- January 31, 2023 23:46
0 votes 1 comment
Edit display size of text box for ticket field Answered
- Zachary Spears
- January 31, 2023 21:01
0 votes 2 comments
Suspended tickets
- Alessandro Cavallari
- January 31, 2023 17:48
1 vote 1 comment
Zendesk Plugins to Improve a Help Center
- Sam Schneider
- January 31, 2023 16:53
1 vote 1 comment
Real-world examples of Jira Integrations with Zendesk
- Chris Green
- January 31, 2023 15:35
1 vote 3 comments
Footer visibility issue on mobile.
- Meadows Reilly
- January 31, 2023 13:49
0 votes 0 comments
Show complete list of CC's
- Daniel Imbach TEST
- January 31, 2023 14:50
- Edited
0 votes 2 comments
Is it possible to bulk archive community posts? Answered
- Erin McDougal
- January 30, 2023 19:47
0 votes 3 comments
Massive merge user
- Karola Santos
- January 30, 2023 16:19
0 votes 0 comments
Validating Zendesk's Webhook Signature - Issue with JSON Body
- Leroy Chan
- January 30, 2023 16:16
1 vote 0 comments
URG What is the response time for tickets?
- Luciana Cristina
- January 30, 2023 15:30
0 votes 1 comment
Routing ticket evenly among agents
- Pluriell SRL (EMEA Partner EUR)
- January 30, 2023 10:43
0 votes 2 comments
Need help with our platform using TestCafé
- Callum D
- January 30, 2023 06:54
0 votes 0 comments
Change Android Widget Channel Title on the Chat itself
- Andrii Morozevych
- January 29, 2023 14:41
0 votes 0 comments
Stop the redirection after Submit a Request form is submited ?
- Ronit
- January 28, 2023 19:00
0 votes 5 comments
Is there a way to create a private forum in community where specific users only get to see? Answered
- Francisco
- January 27, 2023 21:37
- Edited
1 vote 2 comments

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