Zendesk Suite Q&A
New postAsk questions about Zendesk Suite or share your expertise by answering questions.
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Agent Status, Routing and Monitoring FAQ Pinned3 votes 0 comments
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Trigger based on an email domain?0 votes 0 comments
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Can you display an end user's search history to them?0 votes 0 comments
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How to calculate a SUM metric based off DATE_LAST_FIX of a customer field?0 votes 0 comments
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Creating Subgroup or sub organization0 votes 1 comment
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Show Help Centre article based of geolocation0 votes 3 comments
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How can I determine the number of tickets that are pending each day?0 votes 0 comments
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How to make attachment field required on web form for customers?0 votes 0 comments
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Chatbot and operator in the same chat0 votes 0 comments
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Drop down field in custom ticket form not carrying user selection over to ticket Answered0 votes 2 comments
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Redirect after successfully submitting form0 votes 3 comments
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Show user field in the help center0 votes 1 comment
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View of all mentions0 votes 3 comments
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Ticket routing based on the suffix of requester email0 votes 1 comment
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Edit display size of text box for ticket field Answered0 votes 2 comments
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Suspended tickets1 vote 1 comment
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Zendesk Plugins to Improve a Help Center1 vote 1 comment
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Real-world examples of Jira Integrations with Zendesk1 vote 3 comments
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Footer visibility issue on mobile.0 votes 0 comments
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Show complete list of CC's0 votes 2 comments
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Is it possible to bulk archive community posts? Answered0 votes 3 comments
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Massive merge user0 votes 0 comments
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Validating Zendesk's Webhook Signature - Issue with JSON Body1 vote 0 comments
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URG What is the response time for tickets?0 votes 1 comment
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Routing ticket evenly among agents0 votes 2 comments
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Need help with our platform using TestCafé0 votes 0 comments
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Change Android Widget Channel Title on the Chat itself0 votes 0 comments
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Stop the redirection after Submit a Request form is submited ?0 votes 5 comments
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Is there a way to create a private forum in community where specific users only get to see? Answered1 vote 2 comments