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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Zendesk Position on Bring Your Own Channel
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      What is Bring Your Own Channel?

      BYOC is an integration path in which a customer's (or technology partner's) deve...

      Posted Oct 16, 2023 · Mick O'Donnell

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      zendesk messaging window not opening on api 23 and 24.
      we are calling Zendesk.instance.messaging.showMessaging(this). This doesn't seem to be working on api 23 and 24. In apis...

      Posted Feb 18, 2025 · Raghav Mahajan

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      Zendesk crash on Android SDK
      We have been getting these repeating crash from Zendesk for the last few days:

      Posted Feb 25, 2025 · Agustin

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      Use IOS SDK access messaging cannot display pictures or videos
      We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal. When I click on the ...

      Posted Feb 20, 2025 · Joker

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      Unable to get even the sample working, I get "Messages failed to Load" in the canvas.
      As soon as I click “Start Conversation”, I get a “Messages failed to load” and I can't do anything. I had this in my gam...

      Posted Mar 11, 2025 · Yan Levesque

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      Android: Update Support Annotations
      The latests Android SDKs are still using the old support annotations library. I'd like to remove Jetifier when I build t...

      Posted Sep 13, 2021 · Simon Bergeron

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      Https calls are failing from Unity SDK on iOS
      Hey guys. Hope you are doing well. I've just implemented Zendesk Unity SDK , everything is fine on Android and Editor, b...

      Posted Mar 07, 2025 · Gagik Baghdasaryan

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      Problem with JWT token, not valid kid
      Hello, I have been trying to validate the entry to the Zendesk bot through the sdk on iOS, applying the jwt, what happen...

      Posted Jan 22, 2025 · Anthony Plaza

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      Zendesk support SDK - android - disable searchview in helpcenter
      Hi, I'm trying to customize the look and feel of helpcenter screen in android while using the support sdk. And I have be...

      Posted Mar 04, 2025 · varkey b

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      Unable to Send Message in RequestActivity on Android
      One specific user is unable to send messages even after reinstalling the app, but we are unable to reproduce the issue. ...

      Posted Feb 27, 2025 · CH Henry Wang

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