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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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      Proxy error: UnprocessableEntity, Failed to get installation and oauth information for app
      I have been guided here by Zendesk support, I am receiving the error Proxy error: {:code=>"UnprocessableEntit...

      Posted Jan 20, 2022 · Colin Bennett

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      ZAT and ZCLI theme previews not working on Article page
      Over the last few days both the ZAT and ZCLI local theme previews are not working on the Article page. It happens using ...

      Posted Mar 27, 2025 · Dave Adams

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      OAuth Authentication not completing
      Hello. I followed this guide to set up OAuth in my Zendesk app to connect to my own back end.

      Posted Mar 26, 2024 · Oriol Pericas

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      `translate': wrong number of arguments (given 2, expected 0..1) (ArgumentError)
      I'm following the instructions to install ZenDesk App Tools - [Installing and using ZAT - Zendesk Developers](

      Posted Mar 12, 2025 · Dave Russell

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      Issue with Zendesk React Gardens Combobox: Displaying Labels on Initial Load
      Hi everyone, I'm using the React Gardens Combobox component in my Zendesk sidebar app, and I ran into a...

      Posted Mar 19, 2025 · Vivian Pham

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      ZCLI Basic Auth using secure settings
      I can't seem to get basic auth working. I already tried what's described in this article

      Posted Mar 19, 2025 · Gef

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      Cannot create Marketing-only apps on this account
      Hi! I am trying to create a marketingOnly app for Zendesk Marketplace. Before submitting the app as a public application...

      Posted Mar 02, 2025 · Octo

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      ticket.submit.done event doesn't work if "Close Tab" is selected
      I'm trying to use the “ticket.submit.done” event. This works if, when submitting the ticket, “Stay on ticket” is selecte...

      Posted Mar 10, 2025 · Mark Ross

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      App authentication workflow
      Hello! I'm building an app to help agents write good answers (an support app). I'm not sure how the authorization workfl...

      Posted Mar 04, 2025 · Jacek Plocharczyk

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      Click to Dial from Contact Center App Instead of Zendesk Talk
      Hello Zendesk Community, I have integrated my Contact Center as an iframe inside Zendesk Suppor...

      Posted Mar 18, 2025 · Sharjeel Akram

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