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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.

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I'm buidling a server-side custom app, using the ZAFClient.  I am able to fetch data off the main page with JS such as “...

Posted Feb 12, 2025 · Ken

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We have a custom app that suddenly stopped working with no changes in our end. The app is updating the tags on the ticke...

Posted Feb 13, 2025 · Nicolas Santangelo

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I have created a messaging application (iOS mobile, not web widget) in the management center. My app supports multip...

Posted Oct 12, 2023 · Permanently deleted user

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This week we see issues with Zendesk App Proxy. Our links to Google Address Verification and other APIs FAIL if there is...

Posted Jan 23, 2025 · Jeff Kolyer

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Hi, In my app I make a call to long running service (approx. 40sec). I set my request timeout to 60sec or even 90 sec. a...

Posted Dec 31, 2024 · Konrad Psiuk

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Hi, So sorry if I posted in the wrong section but this is related to a Zendesk App I created using this Zendesk Develope...

Posted Jan 06, 2025 · Alghiery Dani

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Hi everyone! I'm building my first ZCLI app and I'm trying to pull the value of a custom organization dropdown field wit...

Posted Jan 15, 2025 · Ben Campbell

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I'm having trouble updating an app on the Zendesk Marketplace. When I press the submission button, I get the error messa...

Posted Jan 15, 2025 · Kateryna Butkovska

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Hi, I want to upgrade my custom guide theme using zcli and previewing theme changes locally. There are articles that I b...

Posted Jan 09, 2025 · Radosław Gryczan

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Hello Zendesk community,   I am troubleshooting an app that sends a secure request that has been failing recently. I can...

Posted Oct 30, 2024 · Ahmed Zaid

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