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Developer - Zendesk APIs

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      Apply Macro in the Existing Tickets
      Hi Team, I am new to the zendesk, I have one requirement I have existing ticket and macro id aswell. I have to use the m...

      Posted Mar 25, 2025 · Buvaneshwaran Ravichandran

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      Ticket Update API: How to update a custom field?
      This question is about the ticket update API as described here:

      Posted Jun 30, 2023 · Zendesk API Customer

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      Feature request: Requests API endpoint for Show User
      The Show Request requests API endpoint {{baseUrl}}/api/v2/requests/:request_id/comments returns the `assign...

      Posted Mar 24, 2025 · Skyler Atchison

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      Feature request: HTML or Markdown rendering for Requests API
      I noticed that the Requests API doesn't allow End Users to add formatted comments. The HTML Body property is read-only, ...

      Posted Mar 24, 2025 · Skyler Atchison

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      Lists Requests API with Cursor Paginatoin not sorting
      Hi, I'm using the List Requests API as documented here:

      Posted Nov 20, 2024 · Terry Sue

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      Applying Org Fields to Ticket Custom Fields (Only When Condition is Met)
      Hello, I currently use this code: { "ticket": { "custom_fields": [ { "id": field_ID, "value": "{...

      Posted Mar 12, 2025 · Faith S

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      403 Foridden when making API calls
      We have multiple integrations set up that hit the Zendesk API to search and create tickets. All of sudden one of our ser...

      Posted Mar 07, 2025 · Alex Gardell

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      OAuth app error: Invalid Authorization Request, No such client
      We're creating a integration on our SaaS app that lets multiple customers' Zendesk accounts to authenticate, so we can r...

      Posted Sep 03, 2024 · Wayne Uong

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      api/v2/search.json can't search for multiple ticket statuses

      Posted Mar 18, 2025 · yangyi xu

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      How do I stop zendesk from automatically replacing URLs in Help Center API articles with zendesk URLs?
      To whom it may concern, I would like to check something about help center API articles in zendesk. I exported from sales...

      Posted Mar 06, 2025 · KAZUYUKI NITANAI

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