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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      403 Foridden when making API calls
      We have multiple integrations set up that hit the Zendesk API to search and create tickets. All of sudden one of our ser...

      Posted Mar 07, 2025 · Alex Gardell

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      Are there Rate Limits on ticket endpoints other than account ids?
      I am running an api that makes calls to zendesk on behalf of my customers. They give us their account ids and that's wha...

      Posted Mar 05, 2025 · Travis Spangle

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      API to Retrieve Original Email To & CC Fields
      Hi Zendesk Community, I'm looking for an API or method to retrieve the original To and CC fields from an email before Ze...

      Posted Feb 26, 2025 · Amit Chinchane

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      Redirect rules not taking effect (EAP)
      I've set redirect rules via the EAP API to redirect an archived article to a different article.   Using the Search Redir...

      Posted Jun 18, 2024 · Vicky Mills

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      Unintended modifications on imported tickets
      HiThese are bugs I see on the ticket import api, ref:https://developer.zendesk.com/api-reference/ticketing/tickets/ticke...

      Posted Apr 03, 2024 · Lars Ørnlo

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      How do I stop zendesk from automatically replacing URLs in Help Center API articles with zendesk URLs?
      To whom it may concern,   I would like to check something about help center API articles in zendesk.I exported from sale...

      Posted Mar 06, 2025 · KAZUYUKI NITANAI

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      Python script for creating/updating many users returning a 400 error when attempting to post
      Hello all,   First time poster here and hoping someone can shed some light on my script here.   I have a CSV file proper...

      Posted Mar 06, 2025 · Stephen Yorke

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      Add content to the API response body
      We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...

      Posted Mar 06, 2025 · Karthiga Adhimoolam

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      We have a CRM tool(built by our own)and we want to know,how the data can be connected with Zendesk
      We have a CRM tool(built by our own)and we want to know,how the data can be connected with Zendesk.For example with Zend...

      Posted Mar 04, 2025 · evanthia dimitriou

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      Validation error when setting custom field
      I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/.json I'm getting a va...

      Posted Dec 06, 2024 · Mark Ross

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