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Feedback - Developer Platform

Have feedback or suggestions on how we can improve the Zendesk Developer Platform? Share them here.

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I know that Zendesk has a downtime/status page but Zendesk should also have the metric where it should show the uptime i...

Posted Mar 22, 2023 · Animesh Badjatya

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Additional placeholders for custom fields. It would be nice if there could be a placeholder for custom fields (and non-...

Posted Jun 22, 2023 · Matt Toenjes

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Zendesk can go a long way with Chat GPT and improving customer service interaction all in one place.This can be incorpor...

Posted May 02, 2023 · Joshua G

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Feature Request Summary:  For the post and article endpoints to include a sideload for the content_tags. Description/...

Posted Apr 14, 2023 · Brianne Reinhardt

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Hi, I'm trying to add a transcript with multiple speakers to a voice comment through the API, following this documentat...

Posted Mar 29, 2023 · Matt Hill

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While importing tickets from another Zendesk into my new account, I sorely missed examples in the API documentation for ...

Posted Dec 21, 2022 · Peter Hochstrasser

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Hi thereWe are using Zendesk chat. When the browser zoom is used to scale content to 400%, Zendesk chat also zooms to 40...

Posted Dec 08, 2022 · Calvinc

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Hello Zendesk Team,   Please include few more filtering options for Audit Logs, as currently they are very much limite...

Posted Sep 22, 2022 · Ravindra Singh

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Good day, where can I suggest utilities or new developments?   I need to show my end users the tickets that I have pen...

Posted Nov 03, 2022 · Fernando Flores

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Hi Zendesk, I am reaching out from our Member Solutions team. Zendesk is our main work platform and we wanted to sugges...

Posted Oct 19, 2022 · Yashrun Sumoondur

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