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Switch from Starter to Essential Robert Bush 0 comments 0 votes None
Email someone who is not a ZD user without CC'ing all other participants Noga Snovsky 3 comments 0 votes None
Managing Tickets When Requester is an Agent Zach 1 comment 0 votes None
Insights Reporting on time between Voice Mail creation and Callback Chris White 1 comment 0 votes None
Securing specific rooms within portal Cindy Hong 1 comment 0 votes None
How to manage users that leave and access Help Center Adhil Patel 0 comments 0 votes None
How can I charge a customer Prachi 0 comments 0 votes None
Personalization in your Help Center Lizzy Martin 0 comments 0 votes None
Automated read most often article list Jaqueline Venturim 3 comments 0 votes None
Notifications Ayse Dinc 3 comments 0 votes None
How to turn off SLA timer when Ticket is being created by Agents on behalf of customer? Erika Dingman 1 comment 0 votes None
Sections and articles all in one page Jaqueline Venturim 6 comments 1 vote None
notify merge tickets per default Fermín Martínez 2 comments 0 votes None
How do you get Community Posts to appear on home page? Jeff Bistrong 1 comment 0 votes None
Reporting on triggers Amy Waugh 3 comments 0 votes None
Best Practices for External Automated emails to avoid Suspension DougHacker 4 comments 0 votes None
SLA time did not pause in pending and on-hold status Jennifer Zou 3 comments 0 votes None
Email Sending Not working with valid SPF and DKIM on Gmail Scott 2 comments 0 votes None
Integrating Knowledge with Ticketing Mary Paez 1 comment 0 votes None
Remove Contributions and Following Pages Adelle Johns 2 comments 0 votes None
Question about Terms & Conditions Potatocommerce 2 comments 0 votes None
Remove Automatic emails for agents Justin Pavsic 1 comment 0 votes Answered
How do I check which ticket fields are in use? Daniel Cooper 1 comment 0 votes None
Compass error message Christine Singleton 2 comments 0 votes None
Interest in user provisioning connector for Azure Active Directory? Aaron Smalser 2 comments 0 votes None
How do I create a trigger based on a ticket email ? Jean-Charles Barthelet 3 comments 0 votes None
Tengo un inconveniente, yo usaba su solución... Marcelo Suarez 0 comments 0 votes None
Auto-populating ticket forms using custom user fields Daniel Cooper 0 comments 0 votes None
Auto-populating fields in ticket forms Martin Aronsen 4 comments 0 votes Answered
SLA template for proposals and contracts Shaun Dicker 0 comments 0 votes None