Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Product Feedback Post Template Pinned0 votes 0 comments
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About Role Permissions0 votes 0 comments
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Allowing Agents to Reply Anonymously to Specific Tickets0 votes 0 comments
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Timed Trigger Activation/Deactivation2 votes 0 comments
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Gestion du nombre de tickets affichés dans les vues0 votes 0 comments
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Destaque no retorno da pesquisa de satisfação0 votes 0 comments
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Creating, managing, and using organizations0 votes 0 comments
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Placeholder for requester secondary emails0 votes 0 comments
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Skills Based Routing not working1 vote 0 comments
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Feature Request: Disable reply from customer Answered1 vote 2 comments
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I would like a feature to block duplicate tickets from the same user2 votes 0 comments
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Jira + Zendesk integration support for attachments and text formatting1 vote 0 comments
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Update Automations Inteface to be inline with Triggers5 votes 2 comments
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There is no way we can monitor the last email sent on bulk email,0 votes 0 comments
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Zendesk use significant memory when process with Safari.0 votes 0 comments
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Agent Handover bot chat0 votes 0 comments
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Prevention of agents to create tickets as themselves as the requester1 vote 0 comments
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Allow light agents to make public comments on their requested tickets1 vote 0 comments
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Feature request: Ability to bulk delete tags even from Closed tickets2 votes 1 comment
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Can we have date filter after search0 votes 0 comments
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Feature Request: Fix how tickets load to the latest comment1 vote 1 comment
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Option to Edit the Exported PDF with Tickets0 votes 0 comments
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Need ability to send notifications upon user creation0 votes 0 comments
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Customization of the Answer Bot1 vote 0 comments