Feedback on Support
New postShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned5 votes 0 comments
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The weak point FB intergration about action0 votes 0 comments
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Need more robust permissioning0 votes 1 comment
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Alphabetical ticket fields when creating forms0 votes 1 comment
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Views - Add Organizations Fields to tickets views2 votes 1 comment
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Approval massage when changing comment type to "public"0 votes 0 comments
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Show complete Organization name on User Profile (It's cut off!)6 votes 1 comment
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Updating Agent Profiles.0 votes 1 comment
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オートコンプリート機能OFF0 votes 1 comment
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Expose SLA to Customer Portal3 votes 0 comments
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KCS - Contar Indicação de artigo quando for resolvido1 vote 0 comments
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New agent interface - Requester informations0 votes 5 comments
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Grouping Groups / Add Hierarchy to groups2 votes 1 comment
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Gathering data from customer signatures1 vote 0 comments
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Answer Bot Response Update0 votes 0 comments
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AB for Slack: Allowing multiple Brands to link to one slack channel0 votes 1 comment
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Allow Agents to create and edit macros0 votes 1 comment
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slack連携0 votes 0 comments
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Edit Internal Notes2 votes 1 comment
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Attachements in vues0 votes 0 comments
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Offer a free version of Zendesk support suite0 votes 1 comment
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Localization for Chinese Answered1 vote 1 comment
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Guideの閲覧権限0 votes 1 comment
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The pop-ups in the top right prevent clicking the drop down menu3 votes 3 comments
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Credit card expired0 votes 1 comment
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Agents are the only ones who request tickets?0 votes 2 comments
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Add more than one requester at the same ticket Answered1 vote 2 comments