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Feedback - Voice (Talk)
Share your feedback, ideas and experiences related to the use of Voice (Talk).
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Welcome to the Product Feedback Topic for Zendesk's Voice (Talk)! No one knows our products better than...
Posted Sep 29, 2023 · Shawna James
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
Posted Sep 29, 2023 · Shawna James
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I saw some closed comments about this, Where do we stand on more granular permissions for listening to call recordings? ...
Posted Dec 04, 2020 · Liam Kelly
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Add simultaneous calling
Answered
Hi team, I would like to suggest adding simultaneous calling af a feature in talk, so the caller rings to every availabl...
Posted Aug 08, 2023 · Mathias Lakshøj-Hansen
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Current Situation: Zendesk's current text messaging functionality does not allow for customization of t...
Posted Jun 27, 2024 · Kristian Korsgaard
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Our support people don't have their headsets on all of the time and are often flipping between applications -- meaning t...
Posted Apr 20, 2012 · Donny Wyatt
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Hi Talk PM ;-) Derived from
Posted Jul 31, 2019 · Thomas de Silva
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When we place outbound calls to numbers not in service, Talk keeps ringing but does not provide an error message. It is ...
Posted Mar 05, 2025 · Li Deng
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Feature Request Summary:
Currently, the average wait time is calculated from a 24hr block of...Posted Sep 08, 2022 · Chel
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Currently, if no option is selected the welcome message is replayed 3 times until finally going to the default. This sho...
Posted Dec 02, 2024 · Cassandra Ramos
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