Feedback on Talk
New postHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
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What's New in Zendesk - November 2020 product updates Pinned0 votes 0 comments
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Ability to indicate phone type (mobile or landline)0 votes 0 comments
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Assigning external numbers to a brand0 votes 0 comments
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Changing devices for calls0 votes 0 comments
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Prevent recordings being downloaded - security issue0 votes 0 comments
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IVR menu for calls after hours1 vote 1 comment
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Universal Ring Capability0 votes 0 comments
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Restricting access to other reps calls1 vote 0 comments
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What's New in Zendesk - September 2020 product updates0 votes 2 comments
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Ringtone in speakers0 votes 1 comment
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Setting default country code for external transfers1 vote 1 comment
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Allow agents the ability to transfer calls before they answer2 votes 1 comment
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Création Numéro France dans TALK0 votes 1 comment
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"Some Talk features aren't available right now" error message.0 votes 3 comments
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Add a Incoming Text Sound Notification to Zendesk Talk0 votes 0 comments
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Outbound calls0 votes 1 comment
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Connecting outcall and inbound ringtone volumes are too loud0 votes 0 comments
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ReRoute Missed Calls1 vote 4 comments
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Restricting Groups in Zendesk Talk4 votes 0 comments
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Talk IVR Default loop0 votes 2 comments
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Please add Pre-set periods for the Away status0 votes 0 comments
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can we assign "maximum queue size" to different service number ?0 votes 0 comments
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Zendesk Talk: Signal / Tone when call is connected1 vote 1 comment
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Ability to "dig in" to Talk data0 votes 1 comment
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Play Queue Messages more than once Answered0 votes 2 comments
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Display length of hold5 votes 0 comments
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Distinguishing Multiple Outbound Numbers1 vote 1 comment