Feedback on Talk
New postHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
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Talk Service Level as a Percentage Answered5 votes 16 comments
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Possibility of stopping a call recording Answered2 votes 14 comments
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option for talk agents to set status Answered7 votes 12 comments
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Callback System Generated Messages Answered2 votes 10 comments
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Talk notifications Answered5 votes 9 comments
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Filter out abandoned calls Answered5 votes 7 comments
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Add option to NOT create tickets from outbound Talk call Answered1 vote 5 comments
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Outgoing call history for unanswered calls Answered0 votes 4 comments
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IVR - Routes need 'no keypress' option Answered5 votes 4 comments
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Play Queue Messages more than once Answered0 votes 2 comments
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réception de MMS sur des numéros de téléphone français Answered0 votes 1 comment
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[TALK] Conference call with more users Answered0 votes 1 comment
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Talk - History Answered0 votes 1 comment
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Allow managers to update Talk status while agent is on call Answered0 votes 1 comment