Talk - Product Feedback
New postHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
Show all
Sort by newest post
-
Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
-
Allow outbound calls in wrap-up status0 votes 0 comments
-
Admin Limitations When Setting Up Agents0 votes 0 comments
-
Ability to see the number a text was received at0 votes 0 comments
-
Caller Unknown account issue0 votes 1 comment
-
TALK mobile app please4 votes 1 comment
-
Alphabetizing Greetings when creating routes1 vote 1 comment
-
What IVR cannot do for you!0 votes 3 comments
-
Talk call routing based on an ORG Field2 votes 0 comments
-
Outside Business Hours Greeting2 votes 2 comments
-
Zendesk Talk - Voice Interactive functionality needed1 vote 0 comments
-
outgoing MMS from ZenDesk to US/Canadian numbers0 votes 0 comments
-
Away status and reporting2 votes 0 comments
-
Call Routing to Agents more than once12 votes 4 comments
-
Average wait time message in multiple languages1 vote 0 comments
-
Zendesk Talk - Skill Routing2 votes 0 comments
-
Zendesk Talk - Inbound Only Phone Numbers1 vote 1 comment
-
Zendesk Talk - Outbound Call Greeting1 vote 0 comments
-
Historical Talk reporting0 votes 0 comments
-
Override missed calls waiting in the queue1 vote 0 comments
-
Zendesk Wait time not real time2 votes 0 comments
-
IVR tracking1 vote 2 comments
-
Use Phone Nick Names in display and reports3 votes 0 comments
-
Default outbound call number for callback function2 votes 0 comments
-
Zendesk Talk re-dial for all numbers that have been called on the ticket0 votes 0 comments
-
Sort schedules in Talk > Numbers > Routing > Schedules drop-down list0 votes 0 comments
-
Notifications about Talk account (or other) being suspended1 vote 0 comments
-
Ability to better navigate a recording0 votes 0 comments