Talk - Product Feedback
New postHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Blind/Cold Transfers1 vote 0 comments
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Call recording - randomly and not systematic0 votes 0 comments
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Ability to hang up the call after an IVR choice0 votes 0 comments
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Anhand einer E-Mail die Ticketfelder automatisch ausgefüllen0 votes 0 comments
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Greetings: Apply To All Numbers0 votes 1 comment
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Output the only ringtone from the PC speaker0 votes 0 comments
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Differentiating Talk Pop-Ups Based on Phone Line or Organization1 vote 1 comment
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Feature Request: Please label the UTC timestamp "UTC"1 vote 0 comments
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IVR - Input Ticket ref to Allow Call to Proceed1 vote 0 comments
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ZD Talk Agent Activity Filters0 votes 0 comments
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Talk- Set maximum queue wait time for each number0 votes 0 comments
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Change talk status color for wrap-up status0 votes 1 comment
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Talk - History0 votes 0 comments
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Alguém poderia me ajudar?0 votes 1 comment
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On-Hold Notification Sound0 votes 0 comments
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Reducing 30-second limit to lower caller waiting time0 votes 0 comments
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Setting a callback delay1 vote 2 comments
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Allow outbound calls in wrap-up status0 votes 0 comments
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Need ability to have more than one wait greeting play at random for callers.3 votes 0 comments
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Admin Limitations When Setting Up Agents0 votes 0 comments
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Ability to see the number a text was received at1 vote 1 comment
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Caller Unknown account issue3 votes 1 comment
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TALK mobile app please5 votes 1 comment
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Alphabetizing Greetings when creating routes1 vote 1 comment
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What IVR cannot do for you!0 votes 3 comments
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Talk call routing based on an ORG Field2 votes 0 comments
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Outside Business Hours Greeting2 votes 2 comments
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Zendesk Talk - Voice Interactive functionality needed1 vote 0 comments