Feedback on Talk
New postHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Pinned1 vote 0 comments
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Zendesk Voice: New call notification through speakers, call through headset0 votes 0 comments
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Set Outbound Call Number by Agent Group or End-User Organization0 votes 1 comment
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Feature request: Zendesk Talk - set maximum queue wait time per number0 votes 1 comment
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Talk Dashboard > Abandoned Calls filter0 votes 2 comments
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Zendesk Talk: Inbound call is signaled by an acoustical signal in speakers and in headset Not planned5 votes 3 comments
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Grouping Talk Overview by Department0 votes 2 comments
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Communication between Shopify and ZenDesk Talk0 votes 1 comment
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Zendesk Talk - Warm transfer to Agent groups3 votes 2 comments
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Send text during call0 votes 1 comment
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IVR - Add Ability to Prefetch Caller Data for Routing (based on ANI)0 votes 0 comments
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Zendesk Talk | Agent can Talk to another agent2 votes 0 comments
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Can new tickets from SMS populate the subject line with SMS text?2 votes 0 comments
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Multi-Brand: Separate Call Queues for Separate Brands0 votes 2 comments
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Delay of the notification call0 votes 0 comments
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Separate schedule/opening hours for callback0 votes 1 comment
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Multiple Monitoring4 votes 3 comments
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Notification when x number of Talk agents aren't online during support hours0 votes 0 comments
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Pausing Call Recording Mid-Call for PCI Compliance0 votes 0 comments
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After Call CSAT1 vote 0 comments
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Change the default telephone number for a brand based on the group3 votes 1 comment
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Talkのボイスメール録音時間の変更について1 vote 0 comments
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ZenDesk integration with ZoomPhone0 votes 0 comments
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[TALK] Conference call with more users Answered0 votes 1 comment
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Tag texts based on number texted2 votes 2 comments
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Talk Settings - Sort Numbers0 votes 1 comment