Feedback on Chat – Zendesk help

Share feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.

What's New webinar - March 3, 2021 Pinned
- Dave Dyson
- Zendesk Community Team
- February 27, 2021 00:26
0 votes 0 comments
Product Feedback Guidelines & how to write an effective feedback post Pinned
- Nicole S.
- Zendesk Community Team
- October 20, 2020 22:44
- Edited
0 votes 0 comments
PROBLEM with agent Chat History sharing
- Akshita
- February 26, 2021 11:20
0 votes 1 comment
Feature Request: Chat History doesn't show the year of the chat.
- Alan Dicks
- February 25, 2021 10:52
0 votes 1 comment
Chat ticket keep by defaut "chat" offline message
- David Judenne
- February 25, 2021 10:53
- Edited
0 votes 0 comments
Feature Request - Disable receiving chats when on a support phone call Answered
- jamestowndistributors
- February 24, 2021 19:36
0 votes 1 comment
Bring back chat visitor list with Agent Workspace
- Jamie Noell
- February 15, 2021 19:10
- Edited
1 vote 0 comments
Feature Request: Get a Quality of Support Badge on our site's homepage
- Kris
- February 15, 2021 09:38
0 votes 0 comments
Customer name in incoming chat
- Eric Cheadle
- February 12, 2021 20:06
0 votes 1 comment
CHAT - Ordem alfabética/ Filtro para pesquisa / Digitar dado para consulta
- NATALI DE LIMA FELIX
- February 12, 2021 12:10
1 vote 1 comment
Emoji's for End Users
- Trevor Piercey
- February 11, 2021 12:06
0 votes 0 comments
Chat Zendesk & Facebook Messenger Live Chat
- rinaudo
- February 09, 2021 15:20
0 votes 0 comments
More triggers/workflow based on CSAT
- Jen Meekel
- February 08, 2021 18:35
- Edited
0 votes 0 comments
Broadcast notification set by Brand
- Megan Lalock
- February 07, 2021 23:48
0 votes 0 comments
Malagasy language support
- Kirill Ivanov
- January 25, 2021 16:47
0 votes 0 comments
Option to Disable Default Return Key to Send Chat Message
- Nicole
- January 22, 2021 19:27
0 votes 0 comments
Add strikethrough options to the the sentences
- SQ ZHANG
- January 21, 2021 04:52
- Edited
2 votes 0 comments
A tool or script to translate widget concierge to another language
- Kirill Ivanov
- January 19, 2021 07:19
0 votes 0 comments
iOS Chat SDK v2 greeting words not appearing when all fields are fulfilled.
- bing wen
- January 20, 2021 06:38
- Edited
0 votes 5 comments
トリガによる話しかけを行うとBOTが作動しない不具合の改修依頼
- 中村翔
- December 25, 2020 10:24
0 votes 0 comments
Visual - group by country
- Alessandra Somera
- December 16, 2020 21:29
0 votes 0 comments
Alert Admin when all agents are away/inactive
- Dave Amorin
- December 16, 2020 01:43
2 votes 0 comments
Option to modify the missed chat email to customer
- Dave Amorin
- December 15, 2020 00:26
0 votes 0 comments
Add delay for incoming chats
- David McMahon
- December 14, 2020 16:59
0 votes 0 comments
Customer facing label for Chat departments
- Jean-Baptiste Brière
- Zendesk team member
- December 10, 2020 11:32
- Edited
0 votes 0 comments
Redirect a Zendesk Ticket directly in the Chattool
- Calvin Buechi
- December 08, 2020 16:17
0 votes 0 comments
Add chat assignment record in Chat history
- Mellisa
- December 08, 2020 06:35
0 votes 1 comment
Default Chat Trigger - Without Auto-Opening of Chat
- Braeden Eastman
- December 04, 2020 20:58
0 votes 2 comments
Make ignore skill button clicked in Chat be default setting
- Mellisa
- December 04, 2020 06:59
0 votes 0 comments
[bug][android][Chat SDK v2] Incorrect sorting of messages if the time on the device is incorrect
- Yaroslav Dosov
- December 03, 2020 10:39
- Edited
0 votes 0 comments

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