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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized layou...

Posted Sep 20, 2021 · Parag PradhanZendesk Product Manager

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Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zendesk? How do yo...

Posted Aug 23, 2021 · Phil GroveZendesk Product Manager

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Edited Sep 29, 2023 · Shawna JamesCommunity Product Feedback Specialist

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Welcome to the Product Feedback Topic for Zendesk's Admin Center! No one knows our products better than you, our users...

Edited Jan 17, 2024 · Shawna JamesCommunity Product Feedback Specialist

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Posted Feb 11, 2025 · mfg

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I have encountered this across multiple machines, multiple formats, after wiping cache, etc - this message won't go away...

Posted Feb 11, 2025 · mfg

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Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

Posted Jun 30, 2023 · Atanas Tomov

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Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

Posted Oct 03, 2024 · Ian Marston

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Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

Posted Aug 02, 2024 · (A) Admin Genie

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SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

Posted Feb 06, 2025 · Eiley

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Dear Team, I hope this email finds you well. My name is Manabu Inose. I would like to address the following functional i...

Posted Feb 22, 2024 · Manabu Inose

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Hi Team,   We use multiple brands in our instance and would like to be able to customize the customer satisfaction surve...

Posted Jan 22, 2025 · Nayden Penev

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I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

Posted Feb 02, 2025 · Eiley

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On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

Posted Feb 02, 2025 · Eiley

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