Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Product feedback guidelines & how to write a good feedback post
      Pinned

      Welcome to the Product Feedback Topic for Zendesk's Admin Center!

      No one knows our products bet...

      Posted Sep 29, 2023 · Shawna James

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      Product Feedback + Feature Request Post Template
      Pinned
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Posted Sep 29, 2023 · Shawna James

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      How do you learn how to set up and optimize Zendesk?
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      Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

      Posted Aug 23, 2021 · Phil Grove

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      What do you think about the new and improved Admin Center?
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      Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

      Posted Sep 20, 2021 · Parag Pradhan

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      OAuth token generated via "Client Credentials" flow is not working
      Hi, I was just testing the new OAuth Client Credentials flow out. I can successfully generate a token:

      Posted Mar 07, 2025 · Jens Herlevsen

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      Zendesk deletes accounts without prior or post notification
      Our Zendesk also deleted our account with no prior notification. Moreover, they also did not notify us once the deletion...

      Posted Apr 28, 2023 · Direct Financial Planning

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      Concern Regarding the "Don't ask again for this computer for 30 days" Option
      Planned
      Dear Zendesk Team, I would like to raise a concern regarding the authentication feature in Zendesk that allows users to ...

      Posted Dec 27, 2024 · Vinicius Henrique da Silva

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      Export all end users phone numbers
      Answered

      Feature Request Summary:

      Exporting all end users phone numbers including primary and seconda...

      Posted May 25, 2022 · Jysk IT en del af Sagro I/S

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      Renewal and Account Reps
      I am close to the end of my contract and need a sales person to contact me about renewal costs. All I want is what it wi...

      Posted Mar 04, 2025 · Amy Morell

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      Feature request - roles - configurable custom objects permissions
      It appears that the contributor and light agent roles permit view access to custom objects and are not configurable to b...

      Posted Oct 11, 2023 · mfg

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