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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Welcome to the Product Feedback Topic for Zendesk's Admin Center!

No one knows our products bet...

Posted Sep 29, 2023 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Posted Sep 29, 2023 · Shawna James

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Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...

Posted Aug 23, 2021 · Phil Grove

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Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...

Posted Sep 20, 2021 · Parag Pradhan

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Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?

Posted Nov 28, 2022 · Kirill Akimov

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It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...

Posted Mar 19, 2025 · Shelby Darby

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

Posted Mar 14, 2025 · mfg

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Hi Team, We would like to be able to have and use Capacity Rule Automations. Idea of these automations is the following:...

Posted Mar 14, 2025 · Atanas Tomov

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

Posted Mar 14, 2025 · mfg

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I am close to the end of my contract and need a sales person to contact me about renewal costs. All I want is what it wi...

Posted Mar 04, 2025 · Amy Morell

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