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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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Welcome to the Zendesk Community, your place to connect with your peers to learn, share, and collaborate. We’re excited ...

Posted May 10, 2023 · Brett Bowser

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Hi,  Can someone please instruct me on how to find out who my account manager is?  I'm with Graphiant and need to discu...

Posted Feb 01, 2024 · Dave Knuth

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The subscription of Ifun Singapore on Zendesk has expired and we cannot pay for the bill. We want to get the owner accou...

Posted Aug 15, 2024 · junyi lu

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We're building out multi-brands and don't have much overlap in terms of audiences per brand. Nonetheless, there are boun...

Posted Jan 25, 2023 · mfg

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Is zendesk storage a new thing that we need to pay for or has it been there always? We recently were made aware that we ...

Posted Sep 21, 2023 · Ali

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Hi   I would like the contact details for our Account Manager.  Can someone please provide me with those details.   Than...

Posted Jun 28, 2024 · Lynne

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Hello, We have successfully integrated our Google Workspace SSO (SAML) with Zendesk and turned on auto-provisioning. Ho...

Posted Oct 02, 2023 · Sergei Valukhov

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Hi,   I'm looking for the contact details of our account manager. is it possible to send, please?   The instances we are...

Posted May 28, 2024 · Robert Maye

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I need to contact our Account Manager. What is their contact information? We need to speak with someone.

Posted May 16, 2024 · Nicola Tomelli

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I need to be in touch with our Account Manager. Can I be directed to that person? I have a very specific question for wh...

Posted Mar 01, 2024 · Liz Jensen

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