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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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Experimenting with the new email error feature via API and curious how far the data goes back. I'm using the api/v2/emai...

Posted Feb 13, 2025 · mfg

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{"status":{"code":1,"message":"{\"readyState\":4,\"responseText\":\"upstream connect error or disconnect/reset before he...

Posted Oct 22, 2024 · Akshat Agarwal

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Hi!   I have a scenario on which I'd like to solve the issue on Jira whenever I solve the ticket on Zendesk, is it possi...

Posted Aug 27, 2024 · Eduardo Cunha

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Hello Team We are Planning to Migrate Jira data from Data Center to Cloud Instance. As a part of migration we need to m...

Posted Mar 01, 2024 · Srikanth Gowda B S

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I want to send an e-mail to a recipient outside of Zendesk and I want to have the e-mail sent in the background from the...

Posted Feb 12, 2025 · Nadya Arabadzhieva

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Managing customer data in line with GDPR can be challenging, but the GDPR Compliance app simplifies the process. With it...

Posted Feb 06, 2025 · Growthdot

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Hi,   Is it possible to sync the created date and last commented date timestamps from a linked Jira into corresponding Z...

Posted Feb 05, 2025 · Jay Krishnan

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Hi team, I wanted to let this here in case anyone has any workaround about the following problem: My team can't send inf...

Posted Sep 02, 2024 · pablo.torres

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Hello,   Is it possible to integrate our Zendesk with customer's ServiceNow application - any out of the box solution av...

Posted Aug 28, 2024 · Asim Hassan

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I'm trying to setup a webhook to get notified on all new comments for a Ticket. I'd like to have the id, comment, and co...

Posted Oct 01, 2021 · Stefan Dao

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