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Q&A - Apps and integrations
Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.
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JIRA Label automatically populated
Answered
The label "jira_escalated" is automatically populated when a JIRA ticket is created from Zendesk. It would be nice to re...
Posted Sep 17, 2019 · Chad Burnell
22
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3
Votes
22
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Triggers and OOO
Answered
Hi team! I'm trying to check the triggers created to assign tickets to certain agents automatically. I want to be able...
Posted May 21, 2021 · Margarita Obrador Almodóvar
7
Followers
0
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4
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Hi, We have a Zendesk instance with SSO via Azure Entra Id. We are in the process of migrating all users to a new Ent...
Posted Jul 11, 2024 · Anders Dahl
1
Follower
0
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1
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Hello everyone, I am looking for a tool to track the time of tickets. There is already time tracking, but I need to up...
Posted Oct 23, 2024 · zhmark zurick
1
Follower
0
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1
Comment
Zendesk App integration
Answered
We are currently using Monday.com as a project managing platform and sharing customer inquiries to related teams in orde...
Posted Jul 10, 2023 · Ji Hyeon Park
4
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0
Votes
2
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Zendesk Apps: Monday.com
Answered
Our team have been using Apps: Trello so far, but we will be using Apps: Monday.com from next week. Before we have che...
Posted Jul 10, 2023 · Ari
5
Followers
1
Vote
2
Comments
Is there a Zendesk Chat widget that integrates with HubSpot now? Has this been developed yet?
Posted Sep 16, 2021 · Fady Azmy
3
Followers
0
Votes
2
Comments
Good Day, I am attempting to create a Zendesk Community Post Published event trigger that will then send a slack message...
Posted Nov 25, 2024 · Jason Stanczyk
1
Follower
1
Vote
1
Comment
We have a ServiceNow Scoped application, which is installed by clients on their ServiceNow instance. Is it possible fo...
Posted Nov 18, 2024 · David Hubbard
0
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We are in the process of setting up automatic provisioning for users in Zendesk. using the Azure provisioning feature of...
Posted Oct 28, 2024 · D.Maranya
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0
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0
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