Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.

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I am trying to figure out how to hide the author in search results.

Posted Mar 07, 2025 · David Wexelblat

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I am looking to hide specific dropdown values based on a form selection. We use a form by product approach and for a spe...

Posted Sep 01, 2023 · Stephen Keogh

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Hi, I'm working on adding a new contact form to our help center and routing end users to specific ticket form based on w...

Posted Aug 06, 2021 · Lila Kingsley

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category_page.hbsに、カテゴリーの一覧を表示する方法はありますか? category_page.hbsを以下のようにしたいと思っています。 ・画面左のサイドバーにはカテゴリーの一覧を表示 ・画面右のコンテンツエリアには、カテ...

Posted Mar 11, 2025 · Takasumi(Desiger)

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I am publishing content to Zendesk Guide via MadCap Flare's Zendesk Connect plugin. When I do my articles all now have a...

Posted May 09, 2024 · Sharlyn Katzner

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Hi all … I commented in an old thread on this but I'm not sure it'll prompt any responses (apologies if it does and this...

Posted Mar 05, 2025 · Jason King

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Hi there I have a

Posted Mar 05, 2025 · Jonathan Gurwitz

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We've had zendesk for awhile but have never used the community feature. I am experimenting with it, but I cannot figure ...

Posted Apr 13, 2023 · Jon Morin

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Hi, is there a way to add icons or symbols to the titles of the article? as example, we'd like to show the symbol of a c...

Posted Mar 26, 2020 · Carlo Dalessandro

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Hi, I'm looking for a solution where I'll be showing an option on the Zendesk Guide (Help Center) Template on the header...

Posted Jul 22, 2021 · Groffer Anderson

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