Q&A - Help center and community
Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.
Show all
Sort by recent activity
I am trying to figure out how to hide the author in search results.
Posted Mar 07, 2025 · David Wexelblat
2
Followers
0
Votes
3
Comments
Hide Specific Dropdown Values
Answered
I am looking to hide specific dropdown values based on a form selection. We use a form by product approach and for a spe...
Posted Sep 01, 2023 · Stephen Keogh
6
Followers
0
Votes
18
Comments
Hi, I'm working on adding a new contact form to our help center and routing end users to specific ticket form based on w...
Posted Aug 06, 2021 · Lila Kingsley
5
Followers
1
Vote
18
Comments
category_page.hbsに、カテゴリーの一覧を表示する方法はありますか？ category_page.hbsを以下のようにしたいと思っています。 ・画面左のサイドバーにはカテゴリーの一覧を表示 ・画面右のコンテンツエリアには、カテ...
Posted Mar 11, 2025 · Takasumi（Desiger）
0
Followers
0
Votes
0
Comments
I am publishing content to Zendesk Guide via MadCap Flare's Zendesk Connect plugin. When I do my articles all now have a...
Posted May 09, 2024 · Sharlyn Katzner
4
Followers
0
Votes
7
Comments
Hi all … I commented in an old thread on this but I'm not sure it'll prompt any responses (apologies if it does and this...
Posted Mar 05, 2025 · Jason King
0
Followers
0
Votes
0
Comments
0
Followers
0
Votes
0
Comments
We've had zendesk for awhile but have never used the community feature. I am experimenting with it, but I cannot figure ...
Posted Apr 13, 2023 · Jon Morin
6
Followers
2
Votes
5
Comments
Hi, is there a way to add icons or symbols to the titles of the article? as example, we'd like to show the symbol of a c...
Posted Mar 26, 2020 · Carlo Dalessandro
5
Followers
0
Votes
24
Comments
Hi, I'm looking for a solution where I'll be showing an option on the Zendesk Guide (Help Center) Template on the header...
Posted Jul 22, 2021 · Groffer Anderson
8
Followers
1
Vote
9
Comments