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Zendesk EAP: WFM Public API

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Recently, we started facing an issue with our Tymeshift ingestion pipeline. Some requests began failing with a status co...

Posted Feb 28, 2025 · Fernando

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We have been seeing a lot if instability for extracting the report information through API. While not ideal, usually ret...

Posted Dec 19, 2024 · Bruno Alcantara

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Join Our Community Forum for WFM Public API EAP Feedback We’re excited about our community forum, a hub for engaging dis...

Posted Feb 01, 2024 · Samanta Velho

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The WFM Public API Early Access Program (EAP) offers a powerful new tool for customers to harness their data more effect...

Posted Jan 31, 2024 · Samanta Velho

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Hello, We are trying to locate specific tables or report templates (agent, agent_activity, agent_team, workstream_agent,...

Posted Jan 03, 2025 · Avikar S

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Hello, We are trying to locate specific tables or report templates (agent, agent_activity, agent_team, workstream_agent,...

Posted Jan 03, 2025 · Avikar S

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Hello,   Thank you for giving me access to this API.   I've started experimeting with it and I want to understand exactl...

Posted Dec 18, 2024 · Fares

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 We're trying to pull data from the API but we keep getting a "Request to [url] failed with status code 403 and error me...

Posted Dec 05, 2024 · Jessica

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Are there any improvements planned to bring reporting data in real time? Today the API brings data with a delay of one d...

Posted Oct 15, 2024 · Jessica

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We are experiencing an issue with the Tymeshift reporting API. It is giving the following error, can you help us?   INFO...

Posted Sep 25, 2024 · Melissa Longatti Costa - Admin

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