Zendesk EAP - Engagements Reporting API
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The omnichannel engagements reporting API has been launched as an Early Access Program (EAP) for eligible customers to a...
Posted Nov 13, 2024 · Rob Stack
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I'm testing out EAP Engagement Reporting and noticed no matter how many message I send as the agent from the interface t...
Posted Feb 19, 2025 · Vlad Luca
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We want to keep feedback as social and collaborative as possible, so we invite you to follow this community forum. If we...
Posted Feb 07, 2025 · Rob Stack
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There are a few requirements to be part of this Early Access Program (EAP):
- You must be on a Professional, Ente...
Posted Feb 07, 2025 · Rob Stack
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