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  4. API
  1. Zendesk help
  2. Support
  3. Support advice and troubleshooting
  4. API

API

Articles about API questions, issues, and customizations

  • Adding a comment to a ticket via the API
  • API call not applying changes to a ticket
  • API Client Support For Methods and Endpoints
  • API error: curl: (3) URL using bad/illegal format or missing URL
  • API input/import tool
  • API token usage tip
  • Are API rate limits shared between my production environment and my Sandbox?
  • Are API tokens user specific or account wide?
  • Are ID values in Zendesk capped at a certain length?
  • Attaching files to tickets via API
  • Best practices for using cURL with the API
  • Can end users access Zendesk data through the use of the API?
  • Can I access Insights data via the API?
  • Can I add user tags for multiple users with API?
  • Can I automatically assign a ticket to the forwarding agent?
  • Can I delete brands with the API?
  • Can I increase the timeout delay of my HTTP target?
  • Can I see how many API calls I am making?
  • Can I use a trigger and a target to update tickets?
  • Can I use SOAP?
  • How can I authenticate API requests?
  • How can I debug JSON formatting errors for targets and API requests?
  • How can I distinguish categories in draft mode with the API?
  • How can I fetch multiple pages of results automatically?
  • How can I get Time Tracking data via the API?
  • How can I retrieve a user secondary email address via JSON?
  • How can I set which brand of welcome email to send when creating users through the API?
  • How do I interpret the different response codes I receive when making API calls?
  • How do I know when API tokens were created?
  • How do I set up Postman to make API requests to my Zendesk account?
  • Adding a comment to a ticket via the API
  • API call not applying changes to a ticket
  • API Client Support For Methods and Endpoints
  • API error: curl: (3) URL using bad/illegal format or missing URL
  • API input/import tool
  • API token usage tip
  • Are API rate limits shared between my production environment and my Sandbox?
  • Are API tokens user specific or account wide?
  • Are ID values in Zendesk capped at a certain length?
  • Attaching files to tickets via API
  • Best practices for using cURL with the API
  • Can end users access Zendesk data through the use of the API?
  • Can I access Insights data via the API?
  • Can I add user tags for multiple users with API?
  • Can I automatically assign a ticket to the forwarding agent?
  • Can I delete brands with the API?
  • Can I increase the timeout delay of my HTTP target?
  • Can I see how many API calls I am making?
  • Can I use a trigger and a target to update tickets?
  • Can I use SOAP?
  • How can I authenticate API requests?
  • How can I debug JSON formatting errors for targets and API requests?
  • How can I distinguish categories in draft mode with the API?
  • How can I fetch multiple pages of results automatically?
  • How can I get Time Tracking data via the API?
  • How can I retrieve a user secondary email address via JSON?
  • How can I set which brand of welcome email to send when creating users through the API?
  • How do I interpret the different response codes I receive when making API calls?
  • How do I know when API tokens were created?
  • How do I set up Postman to make API requests to my Zendesk account?
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