API
Articles about API questions, issues, and customizations
- Adding a comment to a ticket via the API
- API call not applying changes to a ticket
- API Client Support For Methods and Endpoints
- API input/import tool
- Are API rate limits shared between my production environment and my Sandbox?
- Are API tokens user specific or account wide?
- Are ID values in Zendesk capped at a certain length?
- Attaching files to tickets via API
- Best practices for using cURL with the API
- Can end users access Zendesk data through the use of the API?
- Can I access Insights data via the API?
- Can I add user tags for multiple users with API?
- Can I automatically assign a ticket to the forwarding agent?
- Can I delete brands with the API?
- Can I increase the timeout delay of my HTTP target?
- Can I see how many API calls I am making?
- Can I use a trigger and a target to update tickets?
- Can I use SOAP?
- How can I authenticate API requests?
- How can I debug JSON formatting errors for targets and API requests?
- How can I distinguish categories in draft mode with the API?
- How can I fetch multiple pages of results automatically?
- How can I get Time Tracking data via the API?
- How can I retrieve a user secondary email address via JSON?
- How can I set which brand of welcome email to send when creating users through the API?
- How do I interpret the different response codes I receive when making API calls?
- How do I know when API tokens were created?
- How do I set up Postman to make API requests to my Zendesk account?
- How to get Zendesk Support client ID
- How to set the default organization of a user via API
- Adding a comment to a ticket via the API
- API call not applying changes to a ticket
- API Client Support For Methods and Endpoints
- API input/import tool
- Are API rate limits shared between my production environment and my Sandbox?
- Are API tokens user specific or account wide?
- Are ID values in Zendesk capped at a certain length?
- Attaching files to tickets via API
- Best practices for using cURL with the API
- Can end users access Zendesk data through the use of the API?
- Can I access Insights data via the API?
- Can I add user tags for multiple users with API?
- Can I automatically assign a ticket to the forwarding agent?
- Can I delete brands with the API?
- Can I increase the timeout delay of my HTTP target?
- Can I see how many API calls I am making?
- Can I use a trigger and a target to update tickets?
- Can I use SOAP?
- How can I authenticate API requests?
- How can I debug JSON formatting errors for targets and API requests?
- How can I distinguish categories in draft mode with the API?
- How can I fetch multiple pages of results automatically?
- How can I get Time Tracking data via the API?
- How can I retrieve a user secondary email address via JSON?
- How can I set which brand of welcome email to send when creating users through the API?
- How do I interpret the different response codes I receive when making API calls?
- How do I know when API tokens were created?
- How do I set up Postman to make API requests to my Zendesk account?
- How to get Zendesk Support client ID
- How to set the default organization of a user via API