Sell advice and troubleshooting
Sell subscription and connection to Support
- What happens to my data if I am deactivated or deleted as an agent in Sell?
- How do I activate a Sell account for someone else?
- Can I create Sell-only seats on my account?
- What happens when my Sell account expires?
- Is my Sell phone number free?
Leads, contacts, and deals
- When are emails visible on a deal?
- How do I create a lead from Support?
- How do I sync my Support users to my Sell contacts?
- Can I search by phone number in Sell?
- There is no option available to integrate Sell contacts with Google
How to get help with the sales CRM
- What does archiving mean in Sell and Support? [Video]
- How do I format my CSV file for Sell?
- Can I export real-time data from Sell?
- Can I make a custom checkbox field required in Zendesk Sell?
- When should I use tags and when should I use custom fields in Sell?
Sell communication channels
- What does the message "This conversation is read-only" mean in my Sell emails?
- Your emails are still synchronizing, or there are no results matching your filters
- Sell Voice error: Failed POST (402 error)
- Do email conversations disappear if I remove someone from my Sell account?
- A call is not appearing in my Sell account
Tasks, calendars, and notes
- How can I delete a duplicate calendar appointment?
- Can I invite another Sell user to an appointment?
- Can I view all recently completed tasks by a user?
- Can I receive a notification for a Sell task that I set up?
- Can I create task templates?
How to use smart lists and reports in the sales CRM
- Error: Export failed. There was a problem exporting your Smart List
- How can I include my contact's name when exporting a smart list?
- How to report on deals and opportunities?
- Nothing happens when clicking on one of My Dashboard widgets
- Why can’t I use other custom fields in the Group by dropdown field?