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I can't see a Chat API created by another admin
Can I create a shortcut in chat for only a visitor's first name?
What chat events appear in the API when using the ticket comments endpoint?
Can I start an internal chat with another agent?
How can I oversee conversations in messaging and live chats?
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Why are chats not being routed to other available agents?
Workflow: Use a Chat trigger for messaging to notify if a department is offline
What type of triggers should I use to route chats to specific groups in Agent Workspace?
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Workflow: Send proactive messages in your visitor's default language
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Error: Failed to create Zendesk Support ticket
Workflow: Starting to take chats from the Web Widget (Classic)
My agent chat limit is overridden by chat transfers
Error message: This will end the chat
Why do I receive the error: Chat is Disconnected?
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Can I turn my chats into tickets when I am offline?
Why is the contact form missing from Web Widget (Classic)?
How long does it take for an agent using the Zendesk Agent Workspace to answer a chat?
Why are my customers being served articles instead of a chat?
The chat option or Get in touch button is not appearing on my widget
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