Pregunta
¿Tengo que agregar el protocolo https o http al insertar vínculos en artículos?
Respuesta
Se recomienda insertar vínculos con el protocolo https o http. Algunos URL, por ejemplo subdomain1.subdomain2.domain.com se guardan como una ruta relativa, si no se agregó el protocolo.
Agregar el protocolo https o http impide que los vínculos se muestren como rutas relativas o vínculos de anclaje en el cuerpo del artículo.
Si desea más información, consulte el artículo: Referencia de la barra de herramientas del editor de artículos del Centro de ayuda.
2 comentarios
MAYCAO021
Minha conta do total pass ficou inativa do nada, isso tam uns 7 dias
0
Sam
In short: You need to enter http://, https://, etc. as the protocol when adding links through the Insert/edit Link prompt. WWW. alone will not work.
It appears that the current Help Center behavior for links is this:
This is briefly explained in Inserting and editing links in articles. Those who are unfamiliar with the href property, or are new to working with WYSIWYG editors, may think that links w/o the protocol should just work.
In the above example, using www.aol.com would result in the link being interpreted as
https://{subdomain}.zendesk.com/hc/en-us/articles/www.aol.com. This can easily lead to broken links in the Help Center for those who may not know to add the prefix.
Since non-heading anchors generally need to be added manually, it would seem that http:// or https:// is no longer a recommendation, but a requirement, for links to work as expected.
I've posted a feedback request to provide for a modal/warning/updated language/etc. for this situation.
0
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