Support - Organization Ticket display
When viewing an organization it shows all tickets. I am looking for an app add on that would allow me to view tickets that meet X criteria. It would be nice if it could display either as a dropdown option by Tickets or in the right hand column.
I would like this app to just automatically come up with a list and link to the tickets that meet this X criteria automatically.
Looking at doing a SOW for customization, but seems like something there should already be an app that can handle. Thanks for your help.
Dream app I would like
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I agree - this is very basic functionality - it would be nice to be able to add a column for Severity or if a defect is open
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